Tiêu đề Chủ đề 21 - Tình huống giao tiếp.doc ✅

CHỦ ĐỀ 21: TÌNH HUỐNG GIAO TIẾP A. LÝ THUYẾT Các tình huống được chắt lọc sau đây chỉ là những tình huống phổ biến nhất, với ngôn ngữ đặc trưng nhất. Trên thực tế giao tiếp, ngôn ngữ có thể thay đổi đa dạng, linh hoạt và sang tạo. Hi vọng việc ôn tập các tình huống giao tiếp này sẽ không chỉ giúp các em làm bài thi tiếng Anh thành công mà còn giúp các em tự tin hơn trong việc sử dụng tiếng Anh trong các tình huống giao tiếp thực tế. I. CHÀO HỎI Tình huống Lời đáp 1. Chào nhau 1. Chào lại - Hey, Hey man/ Hi, Hello/ Good morning, Good afternoon, or Good evening. How do you do? - Hey, Hey man/... 2. Bày tỏ niềm vui/hân hạnh khi gặp nhau 2. Cũng bày tỏ niềm vui/hân hạnh - It’s nice to meet/see you (again). - It's nice to see you, too. - Pleased to meet/see you. - Good/Nice to see you. - Long time no see / It’s been a while. - Pleased to meet/see you, too. 3. Hỏi thăm tình hình của nhau 3. Trả lời và cũng hỏi thăm lại - How are you?/ How have you been?/ How are you doing? - I'm fine/ very well, thank you. And you? - I feel great/marvelous/fine... - What’s up?/ What’s new?/ What’s going on?/ How’s it going? - Couldn't be better/ Much better. - Fit as a fiddle. (Khỏe như vâm.) - How's everything?/ How are things (with you)? - Okay/ Alright. - All the better for seeing you. - How’s your day? / How’s your day going? - How’s life? / How's life been treating you? - Thank you. How are you? - Fine, thanks. What’s new with you? -Not too bad, busy as ever. - Oh fine. You know how it is. - What a pleasant surprise! How are you? It's been a while. Ex1 (informal): Lana, Lola and Landro have just met. Lana: How do you do? My name is Lana. Lola: I’m Lola. Nice to meet you. Lana: This is my friend, Landro. Landro: Hi Lola! How are you? Lola: Very well, thank you. And you? Landro: Fine, thanks. Ex2 (formal): Anka, Emma are meeting Professor Mats. Anka: Good morning, Professor Mets. How are you doing? Professor Mels: Good morning, Anka. I am doing well. And you? Anka: I'm great thank you. This is my friend Emma. She is thinking about applying to this college. She has a few questions. Would you mind telling us about the process, please? Professor Mets: Hello, Emma! It’s a pleasure to meet you. I’m more than happy to speak with you. Please stop by my office next week. Emma: It’s a pleasure to meet you, professor. Thank you so much for helping us. Professor Mets: Don’t mention it. Hopefully, I will be able to answer your questions! II. TẠM BIỆT Tình huống Lời đáp

- I thank you from the bottom of my heart. - If anyone deserves thanks, it's you. - What you've done means a lot to me. - How can I ever thank you enough for all you've done? - You have been extremely supportive through this difficult time. - I want to thank you for all the support and concern. Ex1 (informal): (1) A: “Thanks a lot for your help, you're very kind." B: "Don't mention it.’’ (2) A: ‘Thanks a lot for looking after the children.” B: “It’s my pleasure. I love children.” (3) A: “Thank you so much. I couldn’t have managed without your help." B: “Mo problem.” (4) A: “Thank you for such a wonderful gift.” B: “You’re very welcome.” Ex2 (formal): (1) A: “What a wonderful Christmas feast, thank you ever so much! We had a lovely time." B: “I'm glad you enjoyed it.” (2) A: “I really appreciate all the hard work you've done to help me. I have learnt so much, and it’s all thanks to you!” B: “it’s my pleasure.” (3) A: “It was a pleasure to be a part of your special day. Thank you for inviting me, and sharing your happiness." B: “You’re welcome.” (4) A: “Thank you for raising your concerns. I appreciate your co-operation and will respond to your query very soon.” B: “That’s all right." IV. XIN LỖI Tình huống Lời đáp - I'm (so/ terribly) sorry for... - No worries. - I'm sorry about that. - Don't [mention/ worry about] it. -1 apologize to you for... - It doesn’t matter. - It’s (totally/ entirely) my fault. - Never mind. - Please accept my apology for... - It's fine./ That’s fine. I understand it - Please forgive me for... completely. Những lời xin lỗi trên có thể kèm theo lời bày tỏ nuối tiếc hoặc lời xin tha thứ hoặc lời hứa hoặc lời đề nghị bổi thường... - No problem. - Please don't let it happen again. - Apology accepted. - I should not have done that. - It's okay./ That’s all right. - I should have been more careful. - You should be, but I forgive you. - Forget (about) it. - No harm done. Ex1: Teddy: "I’m really sorry. I'm afraid I can’t come to the party tomorrow night after all.” Herny: “Oh. You should be, but I forgive you."
Ex2: Kade: “Where have you been?” Jack: "I’d like to apologize for being late. The bus didn’t arrive on time." Kade: “Oh, no problem.” V. KHEN NGỢI/ CHÚC MỪNG Tình huống Lời đáp 1. You + are/ look + [(so/really) + Adj/ Noun Phrase] * Tiếp nhận lời khen với sự vui mừng: - Thank you. - You look so nice. “Thank you (for saying that). - You are amazing today. - Thank you for your (nice) - You're a fantastic cook. compliment. 2. I + (really) + like/love + Noun Phrase -1 appreciate that. - I really like your earrings, - You’re so sweet. - I love this vegetable soup! - I'll tell her you said that. / She’ll be 3. It/ This/ That + is + (really) + Adj + (Noun Phrase). happy to hear that, (accepting indirectly) - This is a really nice painting. - that’s an awesome car * Tiếp nhận lời khen với sự ngạc nhiên, khiêm tốn: 4. What a/an + Adj + Noun Phrase! - What a lovely apartment! - Why, thank you! / Do you really think - What a cute puppy! so? (Hdi ngạc nhiên) 5. Your/ This/ That + Noun Phrase + is/iooks + (really) + Adj. - I don't think so, but thanks for saying so. - Your dress is really elegant. - Are you kidding? I was so nervous. - Your hair looks great! - These old things? I've had them forever. - This soup is very tasty. 6. Congratulations (to you on...) 7. Happy + Noun Phrase! - Happy new year! - Merry Christmas! - Many happy returns (of the day)! = Happy birthday (to you)! 8. I wish you + Noun Phrase! -1 wish you a happy new year! -1 wish you [good luck/ the best of luck]! Ex1: A: I love your style. You always wear the coolest scarves. B: Thank you for saying that. Ex2: A: That color looks good on you. B: You’re so sweet. Ex3: A: Your presentation was great. B: Are you kidding? I was so nervous. Ex4: A: I loved your sister's book. B: I'll tell her you said that. VI. MỜI/ GỢI Ý Tình huống Lời đáp - Would you like to + V? - I would like to invite you to V. - Do you fancy/ Do you feel like V-ing? *Đồng ý: -Yes, please. Yes, I’d love to. -Yes, I’d love to. Thanks.