Tiêu đề LESSON 26 - Phone Manners.pdf ✅

TASK 1: Match the words with the definitions: a. to say "hello" into the phone when it rings. b. something that you can record a message on if the person you are calling isn't home. c. a telephone conversation; to telephone. d. to call someone who called you first. e. to press the buttons on the phone. f. to put the receiver down and end a call. g. to answer the phone 1. call 2. hang up 3. pick up 4. call back/ phone back 5. dial 6. answer 7. answering machine TASK 2: Invent a random phone conversation. You can include the following expressions: Introducing yourself: - Hello/Hi - It’s X speaking/calling - This is X Asking to speak with someone: - I need to speak to ... - I’m phoning to ... - Is X in? - Can I talk to ...? Asking who is one the telephone: - Who is this? - Can I ask who is calling, please? How to reply when someone is not available: - I’m afraid X is not available at the moment. - Sorry, but X is not in the right now. - S(he)’s busy right now. Can you call again later? Connecting someone: - Could you hold for a second? - Hang on a second. - One moment, please. Taking a message for someone: - I’m afraid (s)he’s out. Would you like to leave a message? - I’ll tell him/her to call back. - I’ll let him/her know that you called - Can I take a message? Ending the call: - Give me a call. - Call me back. - I’ll give you a call. - I have to let you go now. - I’d better leave. Phone Manners Pre-Inter CONVERSATION