Nội dung text BME 12 CH4 PPT (STRESS & STRESS MANAGEMENT - MJBA@2025).pdf
1/29/2025 1 Kingfisher School of Business and Finance, Inc. BME 12: Human Behavior in Organization MJBA@2025 Stress Kingfisher School of Business and Finance, Inc. BME 12: Human Behavior in Organization A person’s adaptive response to a stimulus that places excessive psychological or physical demands on that person. According to World Health Organization (2023), it is a state of worry or mental tension caused by a difficult situation. Stress is a natural human response that prompts us to address challenges and threats in our lives. What is STRESS? MJBA@2025
1/29/2025 2 Add subtitle here Kingfisher School of Business and Finance, Inc. BME 12: Human Behavior in Organization 1. The Notion of Adaptation -it is when a person is in threatening situations, immediate response are often involuntary are called coping response. The change takes place as a result of the responses to a stressor is an adaptation. 2. Role of Stimulus - this stimulus, generally called stressor, is anything that induces stress 3. The Stressor - is any event that causes an individual to experience stress (Barbarra Kozier) Components of STRESS MJBA@2025 Kingfisher School of Business and Finance, Inc. BME 12: Human Behavior in Organization The STRESS Process The general adaptation syndrome (GAS) perspective describes three stages of the stress process: 1. ALARM 2. RESISTANCE 3. EXHUASTION MJBA@2025
1/29/2025 3 Add subtitle here Kingfisher School of Business and Finance, Inc. BME 12: Human Behavior in Organization 1. ALARM - the fight or flight response. Your brain sends an emergency signal to your body which says ‘Yo, we’re in a dangerous situation. Time to hustle!’ 2. RESISTANCE -If the alarm stage doesn’t help you escape from a stressful situation, your body progresses to the next stage, where you remain in an alert stage for a longer time. The nervous system tries to return your bodily functions to their pre-stress levels, while focusing bodily resources on the next stressor or threat. Signs of the resistance stage include irritability, frustration, and lack of focus. 3. EXHUASTION -It is when your body can no longer deal with a threat or stressor where you’ve depleted your bodily resources. This stage is the result of prolonged or chronic stress. The Process Stress MJBA@2025 Add subtitle here Kingfisher School of Business and Finance, Inc. BME 12: Human Behavior in Organization Types of Stress 1. Eustress is pleasurable stress that accompanies position events (bonus or promotion, etc.) 2. Distress The unpleasant stress that accompanies negative events (Financial Difficulties, harassment, etc.) MJBA@2025
1/29/2025 4 Add subtitle here Kingfisher School of Business and Finance, Inc. BME 12: Human Behavior in Organization Common Causes of STRESS ORGANIZATIONAL STRESSOR -The various factors in the workplace that can cause stress. TASK DEMAND STRESS PHYSICAL DEMAND STRESS ROLE DEMAND STRESS INTERPERSONAL DEMAND STRESS MJBA@2025 Add subtitle here Kingfisher School of Business and Finance, Inc. BME 12: Human Behavior in Organization MJBA@2025