Nguyen Duc Ha Nam
[email protected] | 0852562399 | LinkedIn | Hanoi, Vietnam OBJECTIVE Passionate in HR, especially in talent acquisition and human development, I always seek to enrich my experience by embracing challenges and learning new things. I work with a human-centric mindset and 100% dedicated to thriving for the better. EDUCATION Foreign Trade University | International Business Economics 09/2022 - Expected 2026 GPA: 3.86 / 4.0 7.5 IELTS - Publication: Co-publishing “Upcoming pilot ETS of Vietnam: Projections of Vietnam’s steel export competitiveness in the global trade market” at WTO Chair Program. EXPERIENCE Flint Education | COO & HR Manager 11/2021 - Now (An education startup established to provide high-quality courses and support services for IELTS learners) - Established visions and plans for all departments aligned with the business strategy, and contributing to over 1 billion VND in revenue. - Built and executed full-cycle recruitment for 4 major hiring phases, successfully sourcing and onboarding 38 talents across Vietnam and overseas. - Designed and implemented end-to-end onboarding procedures along with comprehensive benefits packages and L&D programs by analyzing department and employee needs, resulting in a 30% increase in employee satisfaction and a 15% decrease in annual turnover rate. - Managed employee performance and workflow by building a tracking system, policies and SOPs along with encouraging internal online communication with 100% engagement within the organization. Appota | Talent and Development Intern 06/2024 - 01/2025 (A pioneering company in providing technology solutions and digital entertainment content in Vietnam) - Researched and sourced over 600 courses and relevant training materials, enhancing company training program quality and aligning content with industry best practices. - Designed and delivered over 10 learning sessions, 18 classes for 500 participants, tailoring to specific technical and soft skill requirements, especially Goal Settings program for leaders and Product Understanding program. - Managed an e-learning platform with 300 active users, maintaining 84% course completion rate. - Analyzed over 2000 learning hours, 114 training sessions with actionable insights in 06 months. - Collaborated with the design team and internal communication team to promote training programs across multiple platforms, including over 30 social media posts, 3 video campaigns and 2 offline events. Asia White Collar | Recruitment Consultant 03/2024 - 05/2024 (A headhunting firm with the aim to bring Asia talent to the world) - Sourced and reached out to over 300 candidates across 9 client companies. - Screened and analyzed over 50 CVs and 20 JDs, aligning candidate profiles with executive search requirements and associated compensation benchmarks. - Conducted market mapping and industry research on over 100 companies in Vietnam, mainly in technology, FMCG and manufacturing to support business development. LEADERSHIP
English