Nội dung text 5. DRUG INFORMATION AND POISONS INFORMATION.pdf
PHARMD GURU Page 2 To develop educational activities regarding the appropriate use of drugs for patients in the community. To prepare and distribute material on drugs to health personnel in the form of a drug Information bulletin and/or other media. To develop and participate in research programs. THE SOURCES OF INFORMATION/RESOURCES AVAILABLE: 1. PRIMARY SOURCE: Information is presented by authors without any evaluation by a second party. Provides must current information about drugs. Examples; articles published in journals (e.g. British Medical Journal), thesis etc. 2. SECONDARY SOURCE: The original source has been evaluated by second party other than the publisher. Modified and rearranged form. Examples; review articles like LexisNexis, Medline etc. 3. TERTIARY SOURCE: Information obtained from primary and secondary source and arranged in a manner to represent a composite of the available information. Examples: Representative form Pharmacopoeias - BP, USP, IP, BNF etc., Encyclopedias, Dictionaries, Guides, text books and Other Sources: a) The DIC also receives information from b) The public and hospitals about the Adverse effects of any drug c) Local drug lists d) National Formularies e) Hospital Formularies Internet Phone calls to Manufacturers. Government and Non-government organizations and To other DIC‟s. DRUG INFORMATION SKILLS: Drug informer should understand the nature of the question and should ask all the needed questions to get the ultimate question.
PHARMD GURU Page 3 Most specialists today use the modified systematic approach designed by „Host and Kirkwood‟, these are: STEP I: SECURE DEMOGRAPHICS OF THE REQUESTORS: Who requests? Med/non med personnel Educated/un educated personnel Name/location/phone/email etc., of requestor, this determines the type of response that will be given. STEP II: OBTAIN BACKGROUND INFORMATION: Where the requestor heard/read about the drug? Is he/she taking medicine? Why? Is he/she/caregiver wants to take medicine? This helps determining what additional information should be provided. STEP III: DETERMINE AND CATEGORIZE THE ULTIMATE QUESTION: Putting the pieces of information together to form ultimate question and once it has been determined; the next step is to categorize the question. STEP IV: DEVELOP STRATEGY AND CONDUCT RESEARCH: Strategies should be developed with a typical algorithm with three essential components; tertiary-secondary-primary literature. STEP V: PERFORM EVALUATION, ANALYSIS & SYNTHESIS: Provider should take time to evaluate the info, analyze and then synthesize it into a good reply. STEP VI: FORMULATE AND PROVIDE RESPONSE: An outline should be established to help formulate a response to the drug info request. It‟s important to have; introduction, body and conclusion. STEP VII; CONDUCT FOLLOW-UP AND DOCUMENTATION: Checking with the requestor to make sure his/her question has been sufficiently and completely answered.
PHARMD GURU Page 4 Of vital importance is to document all the steps taken in this process. DRUG LITERATURE EVALUATION: Among the skills of drug information is knowledge of drug literature evaluation which allows one to provide a critical analysis of the literature and have a better understanding of the studies done in health and medicine. It is a key component to provide a good quality answer to a requester. Being able to separate good data from poor data is essential. Knowing the limitations of any study can help in evaluating the usability of its data. Drug information specialists will often use some standard questions to help in this process. Several references provide guides to evaluate the medical and pharmacy literature. GENERAL GUIDELINES FOR RESPONSES TO DRUG INFORMATION: Do not guess Take several ethical issues into account Patient privacy must be maintained Patient-physician relation cannot be breached Response is not necessary if the inquirer intends to misuse or abuse the information that is provided. Organize information before attempting to communicate the response to the inquirer. Tailor the response to the inquirer‟s background. Tell the inquirer where the information was found. Alert the inquirer of a possible delay when it takes longer than anticipated to answer the question. Ask if the inquirer‟s question is answered by the information. DRUG INFORMATION CENTERS: 1) Drug information centers (DICs) in general, are service providers, which provide drug information relating to therapies, Pharmacoeconomics, education, and research programs.