Tiêu đề Problem Solving and Decision Making .pdf ✅

Problem Solving and Decision Making
2 About the Trainer Dr. Joseph M. Abboud (Doctorate in HR, and Master’s Degree in Project Management from the University of Salford, Manchester, UK) Gave training to Fortune 500 Companies such as PwC, CMA CGM,... Held workshops for large organizations in the USA, Italy, KSA, Kuwait, Qatar, Oman, UAE, and Nigeria (Solutions by STC, Ahli Bank of Kuwait, Al Rajhi Takaful, Tawuniya, National Bank of Kuwait, SITE, Milaha in Qatar,...) PMI Authorized Training Partner (PMP and Agile) Lean Six Sigma Master Black Belt Leadership and strategic planning expert
3 Foundations and Techniques of Problem Solving A- Importance of Problem Solving in Business: • Problem-solving is a critical skill in any business environment. It drives innovation by encouraging new ideas and approaches to challenges. • Improved problem-solving leads to greater efficiency as issues are resolved more quickly and effectively. This, in turn, boosts productivity. • When internal problems are solved efficiently, it often translates to better products or services, enhancing customer satisfaction. • Regularly engaging in problem-solving develops critical thinking skills in employees, making them more valuable assets to the company.
4 Foundations and Techniques of Problem Solving B- Common Barriers to Effective Problem Solving: • Lack of clear problem definition often leads to solving the wrong problem. Jumping to conclusions without proper analysis can result in ineffective solutions. • Fear of failure or change can paralyze decision-making. • Groupthink occurs when team members prioritize harmony over critical evaluation. • Limited resources or information can hinder the ability to fully understand or address a problem.