VUS TEACHER ASSISTANTS’ HANDBOOK About the Handbook This handbook is designed to provide teacher assistants (TAs), especially new hires, with basic information about VUS – The English Center. It includes an introduction about VUS, its programs, important contacts, compensation, benefits, procedures, regulations, and policies. Each new hire is provided with a copy of this handbook which will be accessible in the VUS teachers’ portal once they have attended the campus induction. Contact the Teaching Quality Manager (TQM) or the Manager/Officers of the Human Resources Teachers (HRT) Department for any questions regarding the information in this handbook. Introduction VUS – The English Center is one of the largest and most respected language institutions in Ho Chi Minh City (HCMC) and nationwide. VUS offers a wide range of high-quality English language training programs.. All English language programs lead to internationally recognized certificates. Currently, VUS has over 77,000 students enrolled at various campuses located throughout Vietnam. Since its inception, VUS has issued a record 183,118 international certificates to students. VUS takes great pride in being the first English Language center to be awarded with the 3 rd class Labor Order and a Certificate of Commendation from the President and the Prime Minister of Vietnam respectively. These recognize VUS achievements in English language training and contributions to charity work and community service. Currently, VUS has a teaching staff of more than 1,300 qualified Vietnamese and foreign teachers together with more than 1,400 TAs. Our recruitment process assures that only the most qualified applicants are recruited. Training workshops are periodically held, and on-going mentoring is emphasized – all with the aim of helping TAs develop their teaching skills and maximize their performance. At present, VUS has branches in 18 major cities and provinces throughout Vietnam offering a wide choice of locations for students. All the campuses are large-scale buildings with modern, well-equipped classrooms, a teacher’s room with computers, printers, and photocopiers as well as a wide variety of teaching resources. All the classrooms also have projectors and in-class computers with interactive textbooks. VUS Teacher Assistants’ Handbook [1]
TABLE OF CONTENTS I. Human Resources for Teachers (HRT) Department 2 II. Teaching Quality Management Department 3 III. PROGRAMS & ACADEMIC INFORMATION 11 Programs and scheduling 11 Availability 11 Teaching Schedules 11 Probation 11 Quarterly Performance Evaluation 12 TA Professional Development 12 TA Records & Update of Information 13 IV. PAYMENT & BENEFITS 13 Payment Procedures 13 Personal Income Tax (PIT) 13 Benefits 14 V. VUS REGULATIONS 14 Etiquette 14 Dress Code Do’s 14 Dress Code Don’ts 14 Other Do’s 15 Other Don’ts 15 Punctuality 15 Classroom Cameras 15 Sick Leave 15 Leave of Absence 16 Holidays in 2025 16 Transfers 16 Giving Notice/Termination of Employment 17 VI. VUS DISCIPLINARY PROCEDURES 17 Use of English as a Mode of Lesson Delivery 18 Lateness 18 Absence without Prior or Proper Notice 18 Being Intoxicated at Work 18 Other Violations 19 Violations Leading to Immediate Employment Termination 19 Declining to Accept Written Warning Letters 20 VII. COURSES AND CLASS CODES 20 VIII. CHILD PROTECTION POLICY 22 Overview 22 Action Statement 23 Terms and Definitions 24 VUS Commitment 25 Raising and Reporting Procedures 27 VUS Teacher Assistants’ Handbook [2]
I. Human Resources for Teachers (HRT) Department If you have any questions concerning HR policies, benefits, contracts, campus transfer, resignation, please contact: Academic Director Ms. TRAN THI QUI TRAN Email:
[email protected] HRT Managers Ms. TU TRAN Senior HR Manager (VN Teachers) Mobile: 0918 798 234 Email:
[email protected] Ms. LUONG NGUYEN HR Manager (TAs) Mobile: 0903 295 081 Email:
[email protected] Recruitment Officers (Teachers) Ms. LINH TRAN Mobile: 0372 046 745 Email:
[email protected] Recruitment Officers (TAs) Ms. UYEN DUONG Tel: (028) 7102-9999, Ext: 91183 Mobile: 0348 613 595 Email:
[email protected] Ms. THU DANG Tel: (028) 7102-9999, Ext.: 91093 Mobile: 0941 949 983 Email:
[email protected] Ms. YEN VUONG Tel: (028) 7102-9999, Ext. 91169 Mobile: 081 521 7567 Email:
[email protected] Ms. HAN HUA Tel: (028) 7102-9999, Ext.: 91093 Mobile: 0981 514 594 Email:
[email protected] Ms. NGAN TRAN Tel: (028) 7102-9999, Ext. 91168 Mobile: 089 840 8741 Email:
[email protected] Ms. GIAO NGUYEN Tel: (028) 7102-9999, Ext. 91110 Mobile: 0971 829 808 Email:
[email protected] Ms. NGAN VU Tel: (028) 7102-9999, Ext. 91110 Mobile: 0929 601 304 Email:
[email protected] Opening Hours The HRT Department is open from Monday to Friday between 8:30-12:00 and 13:30-18:30. VUS Teacher Assistants’ Handbook [3]
II. Teaching Quality Management Department 1. Ho Chi Minh, Binh Duong, Dong Nai campuses TAs working at each campus will be under the day-to-day supervision of a campus Teaching Quality Manager (TQM). The duties of TQM include but are not limited to: ● Responding to TAs’ questions regarding teaching programs, methodology, teaching hours, or other academic concerns ● TAs’ evaluation and feedback on performance ● Approval for leave of absence ● Proposal of pay raises/contract renewal/contract termination ● Observance of school regulations and follow ups on disciplinary procedures ● Teacher/TAs’ scheduling * If the TA contacts an HRT representative for any issues listed above, they will be redirected to their TQM. Academic Director Ms. TRAN THI QUI TRAN Email:
[email protected] Teaching Quality Managers (TQM) 1. (BDG_BCM) Becamex Campus 230 Binh Duong Blvd., Thu Dau Mot City Ms. THUY LE Mobile: 0984 317 132 Email:
[email protected] 2. (BDG_CMT8) CMT8 Campus 78 Cach Mang Thang Tam, Thu Dau Mot City Ms. THUY LE Mobile: 0984 317 132 Email:
[email protected] 3. (BDG_DA) Di An Campus 22 Street M, Di An City, Binh Duong Ms. HIEU NGUYEN Mobile: 0911 907 196 Email:
[email protected] 4. (BDG_DA2) Di An 2 Campus 17-19 Street No. 19, Di An, Binh Duong Ms. HIEU NGUYEN Mobile: 0911 907 196 Email:
[email protected] 5. (DNI_PT) Phan Trung Campus 240 Phan Trung, Bien Hoa City Mr. PHONG NGO Mobile: 0393 170 891 Email:
[email protected] 6. (DNI_VTS) Vo Thi Sau Campus K20-K21 Vo Thi Sau, Bien Hoa City Ms. DUNG THAI Mobile: 0384 828 289 Email:
[email protected] 7. (HCM_ADV) An Duong Vuong Campus 135 An Duong Vuong, District 5 Ms. MY NGUYEN Mobile: 0908 767 883 Email:
[email protected] 8. (HCM_BL) Binh Long Campus 285 Binh Long, Binh Tan District Ms. LOAN NGUYEN Mobile: 0357 200 288 Email:
[email protected] VUS Teacher Assistants’ Handbook [4]
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