EDUCATION PHUNG THU GIANG Phone: (+84) 98 178 7216 | LinkedIn: linkedin.com/in/pthugiang | Email:
[email protected] I am a senior student who is highly motivated and detail-oriented, an energetic business enthusiast willing to learn about Business and Human Resources. My enthusiasm for leadership and dedication to making positive changes will enable me to support companies' growth and the efficiency of their workforce. In the long term, I aim to work in People & Culture field. My ultimate objective is to leverage my people knowledge, interpersonal skills, data-driven decision-making, and leadership skills to create a significant impact on the organizational development strategy. SUMMARY Functional Leader of Learning & Development - Human Resources Department Nov 2021 - Dec 2023 L&D: - Lead a team of 7 members in developing 5 general learning & development programs during a 1-year term for 50 members of FBA Elite, focusing on cross-departmental collaboration - Consult 3 departmental leaders in conducting training need analysis & plans to enhance members' functional knowledge & skills - Successfully build and implement a performance tracking and recognition plan to ensure members' motivation, contributing 12% increase in member engagement - Develop 2 E-learning projects & E-library on the Google Site platform to expand the knowledge-sharing environment Recruitment: - Build the recruitment plan (candidate key competencies, selection criteria, questions & KPI for each round) & train the recruitment team to ensure efficient execution - Conduct the interview with 30+ interviewers, evaluate to select the best performers for the next round - Lead a team of 3 in organizing new employee orientation, covering organizational culture, policies, and three training sessions FBA Elite Student Association - Faculty of Business Administration || FTU WORK EXPERIENCE MISA Joint Stock Company || Learning and Development Intern Mar 2024 - May 2024 - Support training coordination of 4 sessions - Guide new employees to learn the required knowledge and skills on the E-learning platform according to competency framework - Support the design of learning materials (Slides, E-learning videos and tests) for 3 training programs - Monitor and report student's class learning progress to ensure a 100% attendance rate - Update training information on MISA’s internal social media platform to enhance knowledge sharing environment VinAI Research || Human Resources Intern Jun 2024 - Aug 2024 L&D and HR support (70%): - Assist in the welcoming & onboarding process for new hires, including 6 orientation sessions - Develop training materials, assist training coordination, post-training survey and prepare reports for 4 sessions - Assist in building HR policy documents: Code of conduct focusing on DEI (Diversity, Equity & Inclusion); Organizational Role & Responsibility (organizational restructure) - Maintain and update employee records for 200+ staff members in the HR database, ensuring 100% data accuracy & confidentiality - Support HR Business Partners in mid-year performance checkpoints; support managers in evaluating employees using the 5- point Competency & Performance rating scale, categorize employees according to Talent Matrix model Recruitment (30%): - Assist in identifying and sourcing potential candidates through LinkedIn - Schedule, coordinate interviews between candidates & hiring managers; take care of candidates during the recruitment process - University of Huddersfield, United Kingdom First Class Honours - Human Resource Management Apr 2025 Related coursework: Human Resource Development, People Resourcing, Employment Relations, Managing Across Culture, Strategy in Context (Highest score in the class of 175 students) GPA: 80/100 - Foreign Trade University, Vietnam (FTU1) GPA: 3.79/4.0 Expected graduation - Apr 2026 Advanced Program - International Business Administration (English Language) with AACSB accreditation of California State University, Fullerton Head of the Student Association & Deputy Secretary of Ho Chi Minh Communist Youth Union of the Class
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