Tiêu đề Administrative Office Procedures and Management (1).pdf ✅

Republic of the Philippines POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Office of the Vice President for Branches and Campuses PUP TAGUIG 1 Module 1: THE OFFICE IN A CHANGING BUSINESS WORLD Overview The office is changing. Many workers now perform office tasks. The recruiter in a human resources department, the technician in a chemical laboratory, the curator in a museum, the buyer in a department store, and the CPA in a public accounting firm all perform a range of office tasks during a typical workweek. All office workers, regardless of their responsibilities, must understand the significance of office functions in relation to their work and to the total organization. In addition to understanding office systems and procedures, a worker must also have a strong grasp of the management concepts and functions and the organizing process Objectives In this module, the students are expected to: ● appreciate the essence of taking up the course and the importance of possessing right attitude and behavior in the workplace; ● identify the different concepts of management;. ● explain the organizing functions of management; ● describe the relationship of the office to the overall organization; ● describe typical goals and structures of businesses; ● identify the types of office competencies workers need; ● explain employer expectations and factors related to developing office competencies. Course Materials Read: Chapter 1 - The Office: Procedures and Technology by Oliverio, M., Pasewark, W.., White, B. PDF File Pages 1-32 Introduction to Management PDF File Watch: Google Duplex: A.I. Assistant Calls Local Businesses to Make Appointments https://www.youtube.com/watch?v=D5VN56jQMWM
Republic of the Philippines POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Office of the Vice President for Branches and Campuses PUP TAGUIG 2 The Office Place where business affairs are carried out: ■ A company ■ A professional person ■ An organization Is a place of work for many types of workers. Offices are Information Driven Information ■ Fact or data summarized or organized into meaningful form ■ Core of all office activities Workers use information in many ways, such as: ■ Creating information Searching information Processing information ■ Communicating information Examples of handling information ■ Writing a policy for sales returns ■ Entering details of a customer’s order at a computer ■ Answering inquiries by telephone Key Office Activities ■ Creating/analyzing information ■ Searching for information ■ Processing information ■ Communication information ■ Managing information → Maintaining calendars → Maintaining databases and files → Maintaining financial records

Republic of the Philippines POLYTECHNIC UNIVERSITY OF THE PHILIPPINES Office of the Vice President for Branches and Campuses PUP TAGUIG 4 Sundar Pichai, Google CEO, presenting the Google Assistant to an audience.