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Nội dung text Future of Retail operations - McKinsey.pdf


Cover image: © adventtr/Getty Images Copyright © 2020 McKinsey & Company. All rights reserved. This publication is not intended to be used as the basis for trading in the shares of any company or for undertaking any other complex or significant financial transaction without consulting appropriate professional advisers. No part of this publication may be copied or redistributed in any form without the prior written consent of McKinsey & Company.

Beyond procurement: Transforming indirect spending in retail If retailers treat indirect costs as an opportunity for business transformation rather than just a procurement matter, they can boost return on sales by as much as 2 percent. Rethinking procurement in retail For retailers, procurement is no longer solely a matter of negotiating “A” brands. Private labels and verticalization are trending. Advanced approaches and tools help get procurement in shape for the future. Six emerging trends in facilities management Outsourcing, workplace strategies, and technology innovations hold immense potential for companies seeking to reduce costs and improve productivity in facilities management. The end of IT? Retailers who want to stay ahead of the pack and drive business results through technology innovation are rethinking the setup of their IT departments. Automation in logistics: Big opportunity, bigger uncertainty As e-commerce volumes soar, many logistics and parcel companies hope that automation is the answer. But as this second article in our series on disruption explains, things are not so simple. Next–generation supply chain—transforming your supply chain operating model for a digital world In a digital age, most supply chains run on old principles and processes. A few leaders can show us how a new operating model can answer the demands of today—and tomorrow. Supply chain (continued) 50 62 Procurement 67 76 82 Tech 94 44 The invisible hand: On the path to autonomous planning in food retail It’s not news to food retailers: sometimes your stocks are too high, sometimes they’re too low. Advanced planning now gives them entirely new options for solving the expensive problem— and cuts costs in the process. 2 Future of retail operations: Winning in a digital era January 2020

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