Tiêu đề Useful phrases in Aptis writing.pdf ✅

PHRASES IN FORMAL AND INFORMAL EMAILS FORMAL EMAILS INFORMAL EMAILS GREETINGS • Dear Sir/ Madam, • Dear Sir or Madam, • To whom it may concern • Dear Mr/ Ms Jones, • Dear Dr Smith ... • Hi Dennis, • Hello Claire, • Dear Mum ... REASON FOR WRITING / REPLYING • I am writing to make a reservation/ to apply for the position of.../ to confirm my booking/ to ask for further information about ... • I am writing with regard to the sale of .../ to the complaint you made on 29th February • Thank you for your e-mail of 29th February regarding the sale of... / concerning the conference in Brussels. • With reference to our telephone conversation on Friday, I would like to let you know that... • Just a quick note to invite you to.../ to tell you that... • This is to invite you to join us for... • Thanks for your e-mail, it was wonderful/great to hear from you. • I wanted to let you know that / tell you about / ask you if... MAKING A REQUEST / ASKING FOR INFORMATION • Could you please let me know if you can attend ... / if you are available for a meeting on 12th December? • I would appreciate it if you could please send me a brochure/ if you could please reply within two days. • Could you possibly arrange a meeting with the Logistics Manager? • I would also like to know if there are any swimming • I was wondering if you could come and see me sometime next week. • Would you mind coming early to help me clear up the place? • Do you think you could call Jerry for me? • Can you call me/ get back to me asap?
pools in your area. • Please let me know how much the tickets cost. (as soon as possible) OFFERING HELP / GIVING INFORMATION • We are happy to let you know that your article has been selected for publication. • I am glad to inform you that we will be holding our annual conference in Brussels on 20 September 2014. • We regret to inform you that the show has been cancelled due to bad weather conditions. • We are willing to arrange another meeting with the CEO. • We would be glad to send you another statement if necessary. • Please do let me know if I can be of further assistance. • Should you need any further information/assistance, please do not hesitate to contact us. • I’m sorry, but I can’t make it tomorrow. (= I can’t come tomorrow.) • I’m happy to tell you that John and I are getting married next month. • Would you like me to come early and help you clear up the place? • How about I come and help you out? • Do you need a hand with moving the furniture? COMPLAINING • I am writing to express my dissatisfaction with... / to complain about... • I regret to say that I was not completely satisfied with the room you provided us. • We regret to inform you that your payment is considerably overdue. • I would like to receive a full refund and compensation for the damages. • I am interested to hear how your company can • I’m sorry to say that you’re late with the payments. • I hope you won’t mind me saying that the place you’d recommended to us wasn’t as nice as we’d expected.
compensate us for the distress we suffered. APOLOGIZING • We would like to apologize for any inconvenience caused. • Please accept our apologies for the delay. • Please let us know what we can do to compensate you for the damages caused. • We will make sure that this will not happen again in the future. • I am afraid I will not be able to attend the conference. • I’m sorry for the trouble I caused. • I apologize for the delay. • I promise it won’t happen again • I’m sorry, but I can’t make it to the meeting. ATTACHING FILES • I am attaching my CV for your consideration. • I am sending you the brochure as an attachment. • Please see the statement attached. • Please find attached the file you requested. • I am afraid I cannot open the file you have sent me. • Could you send it again in ... format? • I’m attaching/sending you the holiday photos. • Sorry, but I can’t open it. Can you send it again in ... format? ENDING • I look forward to hearing from you. • I look forward to hearing when you are planning to visit our town. • Hope to hear from you soon. • I’m looking forward to seeing you.