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SU24 B10W PE1 Page 1 | Q1: Software Requirements Specification for Koi Order System Version 1.0 approved Prepared by FB: Chí Cường <organization>[Student must replace this line by the name of the FU Campus you take the exam] (0.1 point) <date created> [Student must replace this line by the date you take the exam] (0.1 point)
SU24 B10W PE1 Page 2 | Q2:
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SU24 B10W PE1 Page 4 | # Actor Description 01 Customer The user interacts with the system to search for Koi fish breeds, make reservations to purchase Koi fish, confirm quotes, make payments, and manage their Koi fish orders. Customers can also cancel reservations before 48 hours of the trip departure date and top up their wallet in the system to place orders. 02 Reservatio n Staff The staff responsible for reviewing customer reservation requests, recommending trip routes, sending quotes to customers, and providing trip details (airfare, hotel, etc.) after the customer has made the payment. 03 Consulting Staff The staff responsible for managing and updating information during the trip to visit Koi farms, including taking attendance at the airport on the departure date, updating the customer's fish purchase orders after negotiating prices with the farm owner, and updating the fish delivery date after the trip. Manager The staff responsible for delivering Koi fish to customers and confirming the delivery after receiving the remaining payment from the customer. CHPay System The payment processing system that handles customer transactions for Koi fish reservations. The CHPay System ensures that payments are completed before the reservation is accepted. Koi Farm Owner The farm owner provides information about Koi fish, including breeds, reference selling prices based on breed, size, and age, and assists in negotiating the purchase price with consulting staff during the farm visit. # Use Case Actors Description UC-01 Search for Koi breeds Customer The customer searches for information on different Koi fish breeds (e.g., Kohaku, Showa, Ogon) raised by various Koi farms in Japan. The system provides reference selling prices based on breed, size, and age. UC-02 Make Koi purchase reservation Customer The customer makes a reservation to purchase Koi fish from Japanese farms, specifying their desired breeds, farm,

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