Location: Ho Chi Minh City | Email:
[email protected] | Mobile: (+84) 94 353 8288 | Linkedin: linkedin.com/in/hieund1311neu/ NGUYEN DUC HIEU PROFESSIONAL SUMMARY ACADEMIC BACKGROUND Although having an excellent academic performance in Commercial Business major, I discovered my passion for Supply Chain Management through practical experiences that combined strategic thinking with hands-on execution. Motivated by real-world experiences, I apply strong problem-solving and practical mindset to optimize processes, build resilient supply networks, and drive operational excellence through efficient, innovative supply chain solutions in dynamic business environments. My career objective is to become a strategic supply chain leader who transforms operational foundations through digital enablement to shape agile, future-ready,and sustainable supply networks. National Economics University (NEU) Aug 2021 – Aug 2025 Bachelor’s Degree in Commercial Business Management GPA: 3.94/4.00 (High Distinction) - Major’s Valedictorian WORK EXPERIENCE EXTRACURRICULAR ACTIVITIES EY-Parthenon (Vietnam) Nov 2024 – Jan 2025 Strategy Consultant Intern - Supply Chain Project Spearheaded market research and competitive benchmarking, identifying transformative trends to optimize supply chain performance and capitalize on market gaps. Architected omni-channel supply chain strategies, boosting efficiency, agility, and customer experience. Synthesized complex datasets into actionable insights, enabling senior leadership to drive decisions on network optimization and supplier collaboration. Orchestrated an omni-channel transformation roadmap, revolutionizing operations across stores and e-commerce platforms, fully adopted by client. Achievement: Successfully delivered a strategic roadmap fully adopted by the client, enhancing +20% fulfillment speed and expanding operational coverage to 100+ retail locations and digital platforms nationwide. Key Learning: Sharpened strategic acumen, cross-functional collaboration, and executive-level communication in a high-pressure consultancy setting. DHL Global Forwarding (Vietnam) Mar 2024 – Aug 2024 Air Freight Operations Intern Directed end-to-end air freight operations for two global technology clients, optimizing carrier partnerships and ensuring compliance with SOPs and critical deadlines. Built strong partnerships with vendors and factories to ensure seamless service continuity, proactively addressing transport disruptions and maintaining high operational standards within strict Service Level Agreement requirements. Delivered incisive weekly performance reports, enhancing transparency and decision-making for stakeholders. Achievement: Ranked in the top 10% of Vietnam’s air freight division by achieving full operational index score, 95% on-time shipment and high disruption resolution. Key Learning: Developed operational precision, stakeholder influence, and adaptability in dynamic logistics environments. ACHIEVEMENTS & CERTIFICATIONS SKILLS & LANGUAGES Data Analytics Tools: SQL, Python, Power BI (Basic), Excel (Advanced) Microsoft Office Suite: Word, Excel, PowerPoint (advanced) with ICDL Certification Languages: Vietnamese (Native), English (Advanced - IELTS 7.0) Soft skills: Presentation, Complex Problem Solving, Stakeholders Management, Project Management Top 3 of Global Qualification Supply Chain Challenge 2025 hosted by B.V. Inchainge Gold Champion of Vietnam Supply Chain Challenge 2025 hosted by VILAS Semi Finalist of Interchain 2024 hosted by FTU Hanoi Campus Champion of E-Battlefield 2023 hosted by NEU E-commerce Club (ECC) Supply Chain Analytics Certificate hosted by MITx Supply Chain Data Analyst Professional Certificate hosted by Unilever Tam Nhin Thuong Hieu (Marketing Contest) May 2022 – Dec 2022 Deputy Head of Sponsorship Department Pioneered contest themes, securing sponsorship with brand message through proactive outreach and negotiations. Elevated contest reach with 200+ teams, generating 3,300+ page interactions and 150,000+ impressions in 3 months. Forged strategic partnerships with SMEs (Yody, ColorME) and Marketing agencies (Wisdom Agency, AIM Academy). External Affairs Department | Student Association | National Economics University Dec 2021- Dec 2022 Secured sponsorships for major events through targeted outreach to enterprises (MBBank, Vietcombank, SSI). Orchestrated event logistics and financial operations, managing budgets for seamless execution and transparency. Raised over VND 400Mn in cash sponsorships, supported by 100+ articles & 10 image sponsors, enhancing event impact.
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