Tiêu đề TỜ SỐ 24 TEST 03 UNIT 6 ARTIFICIAL INTELIGENCE.docx ✅

exploration and application of advanced AI technologies will be key for businesses to succeed in an increasingly competitive landscape. [Adapted from Tech Insights Group. (2024). AI in Retail: Trends and Future Directions. Report] Question 23: Which of the following is NOT mentioned as a benefit of AI in the sales sector? A. Improving customer satisfaction B. Offering personalized product recommendations C. Reducing employee workload D. Forecasting market trends Question 24: The word "prevalent" in paragraph 3 could be best replaced by ___________. A. uncommon B. rare C. widespread D. occasional Question 25: Which of the following best paraphrases the underlined sentence in paragraph 3? "By analyzing vast amounts of historical and current data, AI can forecast purchasing trends and future market demands." A. Through examining extensive historical and present – day information, AI is able to predict shopping habits and anticipate market requirements. B. AI can predict large volumes of past and present data to inform future purchasing patterns and market demand. C. After collecting old and new data, AI can suggest changes in products but cannot accurately predict customer trends. D. By studying a large amount of past information, AI can predict users' future shopping behavior and market needs. Question 26: The word "This" in paragraph 1 refers to ___________. A. significant application B. market demands C. current data D. predictive analytics Question 27: The word "conversion" in paragraph 2 is OPPOSITE in meaning to ___________. A. maintenance B. attraction C. retention D. allowance Question 28: Which of the following is TRUE according to the passage? A. AI is replacing all human employees in the sales industry. B. AI is used in sales to personalize experiences and forecast trends. C. AI does not improve customer satisfaction or assist with product recommendations. D. Predictive analytics is no longer relevant for businesses today. Question 29: In which paragraph does the writer explain the role of AI – powered chatbots? A. Paragraph 1 B. Paragraph 2 C. Paragraph 3 D. Paragraph 4 Question 30: In which paragraph does the writer mention AI’s impact on sales operations? A. Paragraph 1 B. Paragraph 2 C. Paragraph 3 D. Paragraph 4 Read the following passage and mark the letter A, B, C, or D on your answer sheet to indicate the best answer to each of the following questions. Artificial intelligence (AI) is transforming industries, from healthcare to education. However, as AI technologies advance, the risk of AI abuse also increases. AI abuse refers to the misuse of AI systems to harm individuals or manipulate society. Common forms include deep fake videos, where faces and voices are digitally altered to create fake content, and data manipulation, which involves AI algorithms influencing public opinion through misleading information. AI abuse is a growing concern as these systems become more accessible, raising ethical and safety issues for individuals and societies alike. [I] One example of AI abuse is in social media, where AI – driven bots spread false information. [II] These bots, designed to imitate real users, can post, comment, and interact with others, making it difficult to distinguish between genuine and fake content. [III] As a result, they can change opinions on political and social issues, sometimes with harmful consequences. The speed at which these bots operate allows misinformation to spread rapidly, posing challenges for fact – checkers and social media platforms in controlling false narratives. [IV] Another area where AI abuse has gained attention is privacy invasion. Facial recognition technology, for example, is often used by authorities for security. However, some private organisations use it without consent, tracking individuals in public spaces and selling the information to advertisers. This practice violates personal privacy and has sparked a debate about the ethical use of AI. To combat AI abuse, experts suggest stricter regulations and improved awareness. Laws need to address emerging technologies and prevent the misuse of AI systems. Additionally, educating the public on identifying AI