Nội dung text Transcript 9_Elite Travel_ Hotel Booking.pdf
Transcript 6_Elite Travel: Hotel Booking PART 1 You will hear a conversation between a travel agent and a customer who needs to book a hotel for a group visit. First you have some time to look at questions one to six. Now we shall begin. You should answer the questions as you listen because you will not hear the recording a second time listen carefully and answer questions one to six Emily: Hello...Elite Travel. This is Emily speaking. How may I assist you today? Man: Hi. I have a group visit to plan and I wonder whether you could help me decide on which hotel to book. I've narrowed it down to either The Winchester, The Royal Hotel or The Star Hotel. I'm wondering if you have a recommendation. Emily: I would be happy to help. Those three are excellent choices. If everyone is booking hotel rooms independently, an easy way to do it is online booking. The Star Hotel offers online bookings at no additional charge. Man: It sounds fine. Emily: Yeah, and you can even book the gorgeous sea view rooms if you act quickly. Man: I'll consider that. It would be great since we are mostly
first time visitors to the area to get a nice view of the water. Now, are there handicap accessible rooms? Emily: Yes. All three options have access for the physically disabled. Man: Great. I should also mention that we'll be on a tight schedule, so we won't have much time to go out for meals. Which of these hotels serve food? Emily: There is a limited continental breakfast menu at The Star and at The Winchester. For a full restaurant and room service The Royal Hotel is your best bet. Man: Oh! wonderful. Could you tell me more about the restaurant? Emily: Absolutely. In the morning, there is a gourmet buffet or a la carte item and after 11am lunch is served in the dining room. Dinners are in a nice low-key but high quality setting in the hotel's private dining room and Fridays feature the house jazz band. Man: How lovely! Is there a group discount? Emily: No sorry, not at the Royal Hotel. Let me check on the others though. Could I place you on hold for just a second? Man: Sure Emily: Thanks. It looks like there is one at the Winchester, 15 off when you book eight or more rooms. Man: Really? Sold. We'll book at the Winchester. Wait! Is it suitable for children though? We'll have a few little ones in our group and it would be great to have a way and to keep them occupied. Emily: Yes. In fact, it has a play place that kids just love with slides and swings and everything, definitely a good hotel to bring the kids. Man: Okay, great! Before you hear the rest of the conversation you have some time to look at questions seven to ten. Now listen and answer questions seven to ten.
Man: So, now I know where we'll be staying, what next? Should I go ahead and book transportation and assign rooms and everything? Emily: Well, for now there are only a few things for you to take care of. We will hold a block of rooms for you as soon as you send a deposit. I recommend booking as soon as possible, so you probably want to send the invitations as soon as you know how many rooms to hold. Man: All right. Okay, I'll send the invitations and put down the deposit. Is there anything else I should take care of ? Emily: Great, and don't worry about this now but sometime before you arrive do let us know if you'll be requiring our transport service to and from the airport. Man: I'll make sure to let you know. Does that incur a service charge or perhaps a tip or some presents to show our gratitude for the personal car service? Emily: Oh don't worry about it, it is a free service. So if you would like to tip you are welcome to do so but hotel drivers do not accept gifts. Man: Thanks for your help. Emily: My pleasure. Enjoy your stay at the Winchester That is the end of Part One. You now have one minute to check your answers to Part One. PART 2 You will hear a talk about the 11th Annual Durham County car exhibition. First you have some time to look at questions 11 to 16. Now listen carefully and answer questions 11 to 16.
Ladies and gentlemen of Durham, start your engines! Skip Gordon, here inviting you to the 11th Annual Durham County Car Exhibition. That's right, it's that time of year again! Mark your calendars. The pre-opening event kicks off on the 18th and the exhibition officially opens to the public on Saturday, March the 19th. Take it from me, you won't want to miss Durham's most attended public event of the year five times running. You don't have to be a motorhead to appreciate the finest cars, both new and old in existence today, but it helps. Be one of the 70 000 people to see everything from big read monster trucks to good old-fashioned classic hot rods. Get your tickets now. Admission is ten pound for adults and five pound for children during off-peak times and twenty pounds for adults and ten pounds for children and senior citizens on weekends and for full day passes. Come see vintage classics, bid in the auctions, and even test out a few on the winner's circle racetrack. An insider tip, weekends are the exact time when all of the best attractions take place. But to avoid saturday crowds, join us this sunday. You'll see me, Skip Gordon and all your friends from WKXP there this Sunday at our very own booth. So stop by, and say hi and you might just win a prize of your own. A new attraction this year will be the addition of a new car category, electricity namely the electric car class, seat displays from Toyota Honda, and you guessed it, Tesla. Watch as the first generation of fully electric cars compete on style, ride and watch the main entertainment as there's going to be a fabulous show of racing cars, to see who takes home fastest battery-powered car. While not typically known for their speed, this new class is guaranteed to surprise you. Before you hear the rest of the talk you have some time to look at questions 17 to 20. Now listen and answer questions 17 to 20.