MINH (NGUYEN-QUANG) TRUONG (Mr.) Tran Xuan Soan Street, District 7, Ho Chi Minh City 0922021418 |
[email protected] | https://www.linkedin.com/in/minhtruongnguyen I am a recent graduate student in Commercial Business major looking to start my career in Sales. Experienced in business development, data analysis, and building strategic plans. Thrives in a fast-paced, high-stress environment. EDUCATION University of Economics Ho Chi Minh City Ho Chi Minh, Viet Nam Bachelor of Commercial Business. GPA: 3,71/4,0 Oct 2021 – Mar 2025 • Awarded 2021 merit-based scholarship. Graduated with distinction in March 2025. • Related course: Account Management, Sales Management, Management Information Systems in Business. PROFESSIONAL EXPERIENCE Shinhan Bank HoChi Minh, Viet Nam Customer Service October 2023 – Feb 2024 • Managed an average of 40 customer calls per day, ensuring accurate and prompt resolution to queries and concerns. • Reached out to clients daily, promoting awareness of new products, services, and company policies. Successfully resolved and de-escalated 100% of challenging customer situations, providing patient assistance and support. • Guided customers through troubleshooting, website navigation, and product/service usage, resulting in a 5% improvement in customer satisfaction. Viettel Digital Ho Chi Minh, Viet Nam Sales & Marketing Intern June 2023 - Sep 2023 • Initiated outreach to clients and brands, successfully establishing 5 strategic partnerships within the fields of F&B, education, tourism, and gained +100 million VND sponsorship through promotional cooperation programs. • Identified, built, and secured long-term relationships with 20+ key clients/brands interested in Viettel Money activities, both online campaigns and offline activations. • Collaborated seamlessly with the internal Marketing team and other departments to execute clients/brands’ promotional programs to drive continuous traffic. • Tracked, monitored, and reported daily partnership performance, providing timely actionable insights for management. Golden Health Ho Chi Minh, Viet Nam Sales Assistant Jul 2022 - Dec 2022 • Cultivated long-term relationships with new and existing clients, fostering collaboration on promotional programs to drive revenue. • Identified and guided customers to specific products based on directives from superiors, and implemented company sales plans and promotional programs. • Executed additional tasks assigned by superiors with a professional and responsible approach, contributing to a 25% improvement in overall team efficiency. EXTRA-CURRICULAR ACTIVITIES AND ACHIEVEMENTS Top 15 Best Candidates at FPT Telecom The NextGen Leader program 2024 May 2024 • Surpassing 1,300+ participants throughout Vietnam. • Analyzed and proposed Top-of-mind strategies for Internet FPT to Esport Gamers. Top 7 Best Candidates at Colgate Palmolive Customer Development Trainee Program 2024 May 2024 • Field visited 25+ outlets and proposed solutions to improve brand images. Top 6 function Sales at Internship Race 2024 by FTU - Competed against 1,500+ undergrads nationwide May 2024 • Analyzed and gave recommendations for a simulated case on behave of a Sales Manager. Top 12 Best Candidates function Sales at Carlsberg Vietnam Management Trainee Program 2024 April 2024 • Surpassing 1,800+ participants throughout Vietnam. • Analyzed 4P and proposed a trade marketing plan for Tuborg brand. The 1st Runner Up at Key To Change Case Competition - Competed against 2,200+ undergrads nationwide Dec 2023 • Led a team to analyze and give recommendations for an advertising and marketing agency. Winner of UEH500 Excellent Subject Award 2023 April 2023 • Led a team of 5 members to do a scientific project about Chat GPT and its application in Marketing. Top 20 at Vinfast Global Case Competition – competed against 4,000+ undergrads and MBA students in 30+ countries 2021 • Analyzed and synthesized a 6-pillar go-to-market strategy for Vinfast in the U.S. market. SKILLS & PERSONAL Languages: English (Fluent – TOEIC 895), Vietnamese (Native). IT: Office Package (Word, Excel, PowerPoint, Access), SPSS, Visual Design (Canva, Figma), Prototype (Draw.io, WBS, ORD). Hard Skills: Data Analysis, Pivot Table, CRM Systems, Graphic Design, Digital Marketing, Social Media Management. Soft Skills: Communication, Time Management, Adaptability, Critical Thinking. Interests: Educational Experience, Strategy & Operations, Value-driven Businesses.
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