Tiêu đề 2. FC PALMR (Atty. Capili) - SC ✅

2 | Page C. “Don’t you know the precaution for giving this drug?” D. “Yes doctor. I will give it right now.” 14. Determining the standard of the institution is one of the concerns in controlling. When the institution has reached the minimum level of excellence, it should: A. Be contented on the result of the evaluation B. Do something to improve the standard C. Help maintain the standard of the institution D. Publish the result to the publication 15. When conducting nursing audit, the following must be considered EXCEPT: A. Outcome B. Quality C. Process D. Structure 16. The most effective way in conducting the nursing audit is to: A. Evaluate the records of the patient B. Determine the job description of the staff C. Evaluate staffing patterns D. Determine job performance Situation: As a nurse in charge, you noted that a lot of confusion occurs in your unit due to some disorganization. You decided to improve work performance. 17. When resistance threatens needed change, what important measure would you use to overcome the resistance? A. Send a memorandum of change B. Use a problem-solving strategy C. Gain early support from staff D. Conduct staff re-education 18. This is a factor influencing acceptance of staff for change: A. Externally imposed B. Share its benefits C. Staff participants D. Planned ahead 19. These are important qualities of a change agent except: A. Leadership skills B. Sociability C. Credibility D. Management skills 20. Having to deal with a lot of people, the nurse manager’s most important communication skill is which of the following? A. Questioning B. Assertiveness C. Affirmation D. Listening 21. An old ventilator often malfunctions and has inefficiencies resulting from the speed of the equipment or downtime (amount of time it is out of service for repairs). The organization decided to purchase new technology because the old one is too expensive to maintain. What type of budget is allotted for the equipment? A. Operational budget B. Capital Budget C. Construction budget D. Any of the above 22. Nurse Laila is the project head for a feeding program; she requested extra funds in anticipation for fluctuations in resource needs or meet contingency expenses. This type of budget is called: A. Operational budget B. Capital expenditure budget C. Cash budget D. Flexible budget 23. Which of the following is NOT included in the Operational budget? A. Repairs and maintenance B. Medical/surgical supplies C. Purchase of a major equipment D. Purchase of consumable materials 24. An operational budget is a financial tool that outlines anticipated revenue and expenses over a specified period. Which of the following are incorrect regarding budget? A. The budget translates operational plans into financial and statistical terms so that income can be projected with associated costs B. Budget serve as standards to plan, monitor, and evaluate the performance of a health care system C. Budget account for the relationship of income to the expenses needed to deliver the services D. All of the above 25. Which among the following is the purpose of monitoring a budget? A. Keep expenses above budget B. Maintain revenue above the previous year’s budget C. Ensure revenue is generated monthly D. Generate revenue and control expenses within a projected framework 26. Mr. Cabrido gives strong orders, makes decisions and thinks less of his subordinates. He is a leader who is: A. Autocratic B. Laissez-faire C. Democratic D. Bureaucratic 27. When the situation calls for compliance of the followers to ensure the success of the activity, the best leadership style that Nurse Beng will use is: A. Laissez-faire B. Autocratic C. Democratic D. Authoritative 28. A leader who defers decision making to his or her followers is called what type of leader? A. Laissez-faire B. Democratic C. Autocratic D. Employee-centered 29. What kind of communication style should a nurse manager should possess? A. Passive B. Assertive C. Aggressive D. Sarcastic 30. The morning supervisor was visiting the ward when the doctor of a patient complained to her about the staff nurse who failed to give the “stat” medication. Applying the principle of “line of authority”, you expected the supervisor to first: A. Reassure the patient that next time the nurse will not miss the medication B. Report the incident to the chief nurse C. Ask the staff nurse to explain the incident D. Talk to you as the head nurse about the doctor’s complaint 31. You delegate to the nursing assistant the task of taking the client’s vital signs every 2 hours and recording the vital signs in the patient’s chart. Later you check the client’s chart and discover that the vital signs have not been recorded. What is your BEST action? A. Take the vital signs because it is not the nursing assistant’s scope of practice B. Speak to the nursing assistant privately to determine why the vital signs were not recorded C. Notify the head nurse D. Call the nursing assistant to the nurses’ station to reprimand 32. Several nurses complain to the nurse manager that one of the nursing aides constantly takes extensive lunch breaks. The nurse manager should: A. Convene a group meeting of all nursing aides to review their responsibilities related to time management. B. Talk with nursing aide to explore the reasons for the behavior and review expectations C. Arrange a meeting with the nurse so they can confront the nursing aide as a group D. Document the nursing aide’s behavior and place it in the aide’s personnel file Situation: As a supervisor you are confronted with several problems arising from various causes or reasons. It ranks from Administration – clinical – personnel, which later resulted to conflict. You tried to find means to resolve it.