COMBO PRO 3M ĐỀ VIP 8+ SỐ 8 Read the following email and mark the letter A, B, C or D on your answer sheet to indicate the option that best fits each of the numbered blanks from 1 to 6. Dear Customer Support Team, I am writing this email to (1) a complaint regarding the delivery of my recent order (#12345) from your company, QuickShip Express. The delivery date initially (2) was December 1 st , but I have yet to receive my package, and there has also been no update (3) its status. I understand that delays can sometimes happen, but a(n) (4) of communication is even more frustrating. Could you please provide me with information about the whereabouts of my order and let me know when I can expect it (5) ? I would appreciate your prompt attention to this matter. Thank you for your time and (6) . Best regards, John Doe Phone: 555-1234 Email:
[email protected] Subject: Delayed Delivery
COMBO PRO 3M Question 5. A. to arrive B. arriving C. to arriving D. arrive Question 6. A. assisted B. assist C. assistance D. assistants Read the following social media post and mark the letter A, B, C or D on your answer sheet to indicate the option that best fits each of the numbered blanks from 7 to 12. �� Event Cancellation Notice �� Unfortunately, the weather forecast predicts heavy storms tomorrow, so, (7) your safety, we have no choice but to (8) the event. We understand and sincerely apologise for any disappointment this may cause. However, there is a(n) (9) that will be notified to you as soon as possible. For those who’ve (10) tickets, please rest assured that there are two options available for you. You will receive a full refund if you claim it. (11) option is to transfer your ticket to the new date. Please share this post to spread this information to everyone. We appreciate your understanding and support during this time. Thank you for your (12) , and we look forward to welcoming you again! #EventUpdate #Cancellation #Reschedule #Refund #StaySafe
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