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14. a. Also, when we do chores like sweeping or washing dishes, we're moving our bodies, which is good for our health. b. Dear Mike, I hope you are well! I've been thinking about why it’s important for children to share the household chores with their parents. c. Sharing the household chores is really a good way to help us have more time to do fun things together. d. Firstly, it helps keep our home tidy and clean, making it a nicer place to live. e. Additionally, children learn to be responsible and take care of our things when they help with tasks at home. f. Best wishes. A. b-c-a-e-d-f B. b-d-a-e-c-f C. b-a-d-e-c-f D. b-e-d-a-c-f 15. Dear Mr. Francis, a. Additionally, revenue streams have increased more than 60 percent over the five years I have been part of The Whitney team. b. I have been following the recent growth of the business after the launch of your new apartment complex in Queens. I am writing to express my sincere interest in working with the property management team at RAP Properties. c. I have a proven record of managing 100 plus unit apartment complexes, supervising employees, preparing budgets, processing applications, and working closely with residents and maintenance, security, and professional personnel to ensure clean, safe, and properly run properties. d. I am excited to discuss further how my qualifications could benefit RAP Properties and hope that you can add my name to your list of potential candidates for future property management positions. Thank you so much for your time and consideration. e. I have several years of professional property management experience at The Whitney Apartments and am confident that my skills and abilities would be a great asset to RAP Properties. During the entirety of my role as a property manager at The Whitney Apartments, I have had zero vacancies and steady positive approval ratings from both residents and senior management. Kind regards, Maggie Lynch A. a-c-d-b-e B. b-e-a-c-d C. d-c-a-e-b D. a-b-e-c-d 16. At an ATM … a. Mike: Click on whichever option you want, and you're done. b. Mike: What's stopping you? c. Mike: Slide your card into the machine and type your PIN in. d. Carol: Then what? e. Carol: I need to use the ATM. f. Carol: What do I have to do? A. c-d-a-e-b-f B. f-c-d-a-e-b C. e-b-f-c-d-a D. a-e-b-f-c-d 17. At a florist’s … a. A: How much are the roses? b. B: Yes, they're on sale today. c. B: Splendid. Will there be anything else? d. B: $20 per dozen. e. B: I'm sure your wife will love them. f. A: I need some flowers for my wife. It's her birthday. g. A: I'll take a dozen. h. B: Very well. We have some fresh red roses. i. A: No, the roses will be fine. j. A: That sounds like a good deal. A. a-b-e-f-c-d-j-i-g-h B. f-h-a-d-j-b-g-c-i-e C. e-f-i-j-c-a-b-d-h-g D. h-g-d-b-a-e-i-j-f-c Read the following passage about gender equality and mark the letter A, B, C or D on your answer sheet to indicate the option that best fits each of the numbered blanks from 18 to 22 EXPLORING PATHS AFTER SCHOOL Finishing high school is a big step (18) ___. There are various paths to choose from after leaving school, and each one offers unique opportunities. Some students decide to continue their studies at universities. Universities have

25. The word “recharges” is closest in meaning to _______. A. resumes B. retreats C. repels D. refreshes 26. The author uses corn, soybeans, and sugarcane as examples of _______. A. crops that are grown in Brazil B. plants that can be eaten by people C. biological materials that grow quickly D. things that can be turned into biofuels 27. Which of the following best paraphrases the underlined sentence in paragraph 5? A. Alternative sources of energy can be used up and cause contamination. B. Alternative sources of energy are never used up but cause contamination. C. Alternative sources of energy are unlimited and hardly cause pollution. D. Alternative sources of energy are limited but cause no pollution. 28. What is True about a hybrid car? A. It runs on both gasoline and electricity at the same time. B. It runs on electricity and produces gasoline at the same time. C. It has one engine producing electricity while the other runs on gasoline. D. It has one engine running on gasoline while the other runs on electricity. 29. In which paragraph does the writer mention the engines running on H 2 . A. Paragraph 1 B. Paragraph 2 C. Paragraph 3 D. Paragraph 4 30. In which paragraph does the writer mention cars running on biofuel and gasoline? A. Paragraph 2 B. Paragraph 3 C. Paragraph 4 D. Paragraph 5 Read the following passage about managing change and mark the letter A, B, C or D on your answer sheet to indicate the best answer to each of the following questions from 31 to 40. Managing change means managing people's fear. Change is natural and good, but people's reaction to change is unpredictable and can be irrational. It can be managed if done right. Nothing is as upsetting to your people as change. Nothing has greater potential to cause failures, loss of production, or falling quality of work. Yet nothing is as important to the survival of your organization as change. History is full of examples of organizations that failed to change and are now extinct. The secret to successfully managing change, from the perspective of the employees, is definition and understanding. Resistance to change comes from a fear of the unknown or an expectation of loss. The front end of an individual's resistance to change is how they perceive the change. The back end is how well they are equipped to deal with the change they expect. An individual's degree of resistance to change is determined by whether they perceive the change as good or bad, and how severe they expect the impact of the change to be on them. Their ultimate acceptance of the change is a function of how much resistance the person has and the quality of their coping skills and their support system. If you move an employee's desk six inches, they may not notice or care. Yet if the reason you moved it those six inches was to fit in another worker in an adjacent desk, there may be high resistance to the change. It depends on whether the original employee feels the hiring of an additional employee is a threat to his job or perceives the hiring as bringing in some needed assistance. A promotion is usually considered a good change. However, an employee who doubts their ability to handle the new job may strongly resist the promotion. They will give you all kinds of reasons for not wanting the promotion, just not the real one. You might expect a higher-level employee to be less concerned about being laid off because they have savings and investments to support them during a job search. However, the individual may feel they are overextended and that a job search will be long and complicated. Conversely, your concern for a low-income employee being laid off may be unfounded if they have stashed a nest egg in anticipation of the cut. Your best salesperson may balk at taking on new, high-potential account because they have an irrational feeling that they don't dress well enough. If you try and bulldoze this resistance, you will fail. [A] The employee whose desk you had to move will develop production problems. [B] The top worker who keeps declining the promotion may quit rather than have to

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