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Nội dung text User agreement Leomatchbot ENG

USER AGREEMENT INTRODUCTION This User Agreement (“Agreement”) provides for the use of the Telegram bot @leomatchbot (“Service”, “Bot”, “We”) by the user (“User”, “Client”, “You”). Before using the Service, you agree that you have read and accepted all of the terms and conditions contained in this Agreement and in our Privacy Policy available on @leomatchbot. By starting to use the Service or its individual functions, the User is deemed to have accepted the terms of the Agreement in full, without any reservations and exceptions. The terms of this Agreement are applied to all users and other persons who access or use the Service. If you do not agree to accept and comply with any of the terms of this Agreement, or if the Agreement contradicts the laws of your country or the laws of your location, you shall agree not to use @leomatchbot. If you fail to do so, you shall be liable for all losses and damages caused to the bot or third parties as a result of your refusal. The Service may from time to time, at its discretion, make changes and improvements to this Agreement. By continuing to use the Service after these changes have been made, you are deemed to have signified and agreed to the changes. The service is based on the algorithms of the Telegram application, so please also refer to the Telegram Terms of Use and Privacy Policy. SERVICES PROVIDED The Bot provides dating and communication services: the Bot provides the opportunity to create profiles that can be seen by other users and liked or disliked by them. Mutual liking of profiles results in the exchange of Telegram contact details for further communication. To ensure safety and a tailored user experience, the Bot segregates profiles of users under 18 years old (minors) from those of adult users. This isolation minimizes interactions between minors and adults and enhances the safety of the environment for younger users. The Bot may also display recommended content from third-party partners integrated via the Bot’s internal recommendation system. These integrations appear natively 1


In the process of viewing the profiles, advertisements placed in accordance with the provisions of the legislation may be displayed. Advertisers do not have direct access to personal user data. Instead, anonymized and aggregated information is used for ad targeting. PROHIBITED USE OF THE BOT We grant you a non-exclusive, non-transferable license to use @leomatchbot in accordance with the terms and conditions of this Agreement. You have the right to access and use the Service and related materials and information (collectively referred to as the "Content") exclusively in accordance with the terms of this Agreement. Any other use of the Service or Content is strictly prohibited, and all other rights, titles to the Service or Content belong exclusively to the owner of the @leomatchbot, its licensors. The use of the Service for the purpose of advertising related to illegal services, fraudulent schemes, pyramids, darknet, extortion, money laundering, terrorist financing, subjects of sanctions regimes, and other categories of unacceptable risk for @leomatchbot is prohibited. Impersonating another person when registering and using @leomatchbot is prohibited. Expressions of a sexual nature or hints of sexual acts against persons under the age of 18 do not comply with our terms of service and are illegal in many countries. If you are detected in such actions, your account will be deleted and information about it will be transferred to the local police. RESOLUTION OF COMPLAINTS If you have any feedback, questions or complaints, please contact customer support (@leomatchbot_help). If you have a complaint, please state the reason for your complaint, how you would like us to resolve the complaint, and any other information that you consider appropriate. We will investigate your complaint based on the information you have provided and any information provided by @leomatchbot. Your complaint will be considered within 14 (fourteen) calendar days from the date of receipt of the complaint by the support service. The Agent from the @leomatchbot support team may make the following decisions based on your complaint: 4

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