Tiêu đề Quản trị học( tiếng anh) .pdf ✅

QUẢN TRỊ HỌC TIẾNG ANH TRẮC NGHIỆM X HI DUE Z GROUP #1. Which of the following is NOT a tool for executing a plan? Performance dashboards Single use plans Operations map Management by objectives #2. “To accelerate the world’s transition to sustainable energy.” is an example of a statement you are most likely to find in the organization’s ____ _. strategic goals strategic plans tactical goals mission #3. The organization’s reason for existence is known as the organization’s _____. vision goal value mission #4. Frostburg Fireplaces has used MBO for the past year. Top management just finished evaluating overall performance. The next step in the MBO process should be: to begin a new MBO “cycle”, using the same objectives as last year. to wait several months to allow information to be digested. to develop new objectives based on the review of last year’s performance. to develop new action plans. #5. The planning process starts with: strategic planning. tactical planning. operational planning. a formal mission that defines the organization’s purpose. #1. _____ goals lead to the attainment of _____ goals, which in turn lead to the attainment of _____ goals. Tactical; operational; strategic Strategic; tactical; operational Operational; strategic; tactical Operational; tactical; strategic #2. Which of the following is not a step in the organizational planning process? Plan marketing tactics Translate the plan Monitor and learn Plan operations #3. A major difference between rules and policies is that rules are broad in scope whereas policies are narrow in scope. True
False #4. _____ involves looking at trends and discontinuities and imagining possible alternative future to build a framework within which unexpected future events can be managed. Contingency planning Trend management Scenario building Crisis planning #5. Which of the following is NOT one of the benefits of MBO? Performance can be improved at all company levels. Individual and department goals are different with company goals. Employees are motivated. Efforts are focused on activities that will lead to goal attainment. #1. The _____ is the basis for the strategic level of goals and plans which in turn shapes the _____, and _____ level. goal; mission, tactical operational goal; mission and tactical mission; tactical, operational objective; operational, mission #2. Frostburg Fireplaces has used MBO for the past year. Top management just finished evaluating overall performance. The next step in the MBO process should be: to develop new objectives based on the review of last year’s performance. to wait several months to allow information to be digested. to develop new action plans. to begin a new MBO “cycle”, using the same objectives as last year. #3. _____ specify future ends and _____ specify today’s means. Plans; goals Planning; organizing Goals; plans Ideas; behaviors #4. Planning for too long or too short a time period ________. is inefficient and ineffective depends on the organization is effective planning is the concept of commitment #5. Which of the following is NOT one of the benefits of MBO? Employees are motivated. Performance can be improved at all company levels. Efforts are focused on activities that will lead to goal attainment. Individual and department goals are different with company goals. #1. Which of the following is NOT a tool for executing a plan? Management by objectives
Performance dashboards Operations map Single use plans #2. A group of planning specialists assigned to major departments and divisions to help managers develop their own strategic plans is called _____. decentralized planning manager centralized planning staff decentralized planning staff centralized planning staff #3. Tactical plans are designed to help execute the major strategic plans and to accomplish a specific part of the company’s strategy. False True #4. Planning is the act of determining the organization goals and the means for achieving them. False True #5. ____ describes a precise series of steps to attain certain goals Rule Policy Project Procedure #1. One major limitation of goals and plans is: goals and plans guide resource allocation. goals and plans may cause rigidity in a turbulent environment. goals and plans decrease employee motivation. goals and plans decrease employee commitment. #2. Peter is in charge of strategy control at Vestmen’s, a large clothing retailer. He regularly tracks sales in relation to targets, number of products on back order, and percentage of customer service calls resolved within specified time periods. These metrics are known as: balanced scoreboards. financial indicators. tactical goals. performance dashboards. #3. A statement that identifies distinguishing characteristics of an organization is known as a(n): values statement. goals statement. mission statement. income statement. #4. The _____ is the basis for the strategic level of goals and plans which in turn shapes the _____, and _____ level. goal; mission, tactical operational goal; mission and tactical
mission; tactical, operational objective; operational, mission #5. Berry is a first-line supervisor at Rooftop Corporation. She is most concerned with which level of goals? Operational goals Strategic goals Tactical plans Mission statement #1. Which of the following is a visual representation of the key drivers of an organization’s success, showing the cause-and-effect relationships among goals and plans? Strategy map SWOT analysis Gantt chart Operational plan #2. Goals are most effective when they are specific, measurable, challenging and linked to rewards. False True #3. A major difference between rules and policies is that rules are broad in scope whereas policies are narrow in scope. True False #4. A group of planning specialists assigned to major departments and divisions to help managers develop their own strategic plans is called _____. centralized planning staff decentralized planning manager centralized planning staff decentralized planning staff #5. Which of the following is NOT one of the benefits of MBO? Efforts are focused on activities that will lead to goal attainment. Individual and department goals are different with company goals. Performance can be improved at all company levels. Employees are motivated. #1. One major limitation of goals and plans is: goals and plans decrease employee commitment. goals and plans may cause rigidity in a turbulent environment. goals and plans guide resource allocation. goals and plans decrease employee motivation. #2. A visual representation of the key drivers of an organization’s success and shows how specific goals and plans in each area are linked is called a strategy map. True False