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CERTIFIED QUALITY ENGINEER EXAMINATION Mock 3 Ans # of Questions: 160 Time: 4 Hours M No. Q No. QUESTION 1 1 One of the 20th Century international quality experts voiced a theory that improving quality over time was normally characterized by a series of frequent small incremental improvements combined with less frequent, but larger improvements such as those resulting from a new process of new technology. Who was this quality expert? a. Phillip B. Crosby b. Dr. Joseph M. Juran c. Dr. W. Edwards Deming d. Dr. Armand Feigenbaum 2 2 Of the following quality documentation systems, which offers the best documentation control? a. Email procedure updates to each employee b. Copy procedure updates and deliver to each employee c. Utilize one electronic database containing the most current and approved procedures d. Keep a procedure manual locked in the quality office and allow escorted reviews only 3 3 Customer information collected during DFSS QFD includes which of the following? I. Customer needs and wants II. Customer importance ratings III. Customer competitive evaluations IV. Customer demographics a. I only b. I and II c. I, II and III d. I, II, III, and IV 6 4 What should be the sample size to get maximum 0.1” tolerance error at 5% risk, for a population having standard deviation of 1.1”? a. 384 b. 465 n = z2σ2 / E2 = (1.962 X 1.12 ) / 0.12 = 465 c. 424 d. 565 4 5 “Aesthetic defects” can best be described for inspection acceptance purposes by: a. Stating that such defects are unacceptable b. Verbally describing rejection criteria c. Establishing visual standards and/or samples describing the defects d. Establishing written standards describing the defects. 5 6 Histograms are used for the purpose of: a. Automated data collection. b. Graphically displaying variation in data.
c. Showing time order of observations. d. Analyzing the differences between means. 6 7 Which of the following is not a typical problem of poor data collection? a. Inaccurate information to make appropriate decisions b. Inconsistencies in results across lots c. Difficulties in interpretation of the data d. Inability to calculate descriptive statistics 7 8 Project Risk Management includes all of the following processes except: a. Risk Monitoring and Control b. Risk Identification c. Risk Response Planning d. Risk Management Planning 6 9 Which of the following is a valid null hypothesis? a. μ< 12 b. σa is not equal to σb c. μ = 16 d. None of the above 1 10 Which quality guru defined total quality control as an excellence-driven quest consisting of three elements: quality leadership, quality technology, and organizational commitment? a. Philip B. Crosby b. Genichi Taguchi c. Joseph M. Juran d. Armand Feigenbaum 2 11 Your organization operates in a market that requires certification by a third party. Which of the following options offers a valid certification solution? a. Malcolm Baldrige National Quality Award (MBNQA) b. Seek ISO 9000 registration c. Implement SPC d. Utilize ISO 10012 3 12 Including a Radio Frequency chip in an electronic product that can be activated without opening a box to ensure product functionality is best described as an example of which of the following DFX approaches? a. Design For Six sigma b. Design For Manufacturability c. Design For maintainability d. Design For Test 5 13 Which of the following best describes the use of a scatter diagram? a. Setup Shewhart charts b. Statistically quantify data dispersion c. Plot a dependent variable against an independent d. Validate processes 6 14 An experiment measures the temperature of a chemical reaction in Fahrenheit. The results in this experiment are example of what type of measurement scale? a. Nominal b. Ordinal c. Interval Differences between readings make sense, but there is no absolute
zero d. Ratio 7 15 Which of the following is not a tool or technique used during the Risk Quantification Process? a. Expected monetary value b. Contingency planning c. Decision trees d. All of the above are tools and techniques of Risk Quantification 1 16 There have been many quality management systems developed in the past 100 years. Of the following list, which quality management tool is the most recent addition? a. Balanced Scorecard b. SPC c. FMEA d. TQM 2 17 ISO 9001-2000 specifies the: a. Requirements for a quality management system b. Specifications for a quality management system c. Definition of a quality management system d. Evaluation of a quality management system 3 18 The tolerance on drawings for mechanical parts should be: a. The same for every dimension to ensure uniformity b. Left to the discretion of the draftsman c. “Tight” to ensure quality d. Statistically derived 4 19 The ability to find the history, application or location of an item or product is: a. Disposition b. Traceability c. Identification d. Material review 6 20 A company that is starting to apply six sigma finds an average defect rate of 67,000 parts per million for a key process. What sigma level is this equal to? a. 4.5 sigma b. 4.0 sigma c. 3.5 sigma 66,807 PPM implies z = 1.5. With 1.5 sigma shift, process sigma = 3 d. 3.0 sigma since process sigma is reported as short-term sigma value. 7 21 A contingency plan is a. A planned response that defines the steps to be taken if an identified risk event should occur b. A workaround c. A reserve used to allow for future situations which may be planned for only in part d. A and C 1 22 You are auditing a supplier, and you happen to review documents of a complaint from one of your own customers. You should: a. As soon as possible, inform your customer that you reviewed these documents. b. Immediately inform your supplier that the complaint initiator is one of your own customers. c. Ignore the document and request to see different examples of customer
complaints. d. Ignore the complaint originator, and evaluate the effectiveness of corrective action. 2 23 When an organization performs a planned systematic evaluation to determine whether its quality management system conforms to planned arrangements, conforms to requirements, and is effectively implemented and maintained, it performs a: a. Process Audit b. Dock Audit c. Product Audit d. System Audit 6 24 In performing a single factor ANOVA, an assumption is that: a. The means are equal b. The means are not equal c. The variances are equal d. The variances are unequal 3 25 The apex of hierarchy of reference standards in measurement system analysis are called: a. Primary Standards b. Working Standards c. International Standards d. Transfer Standards 4 26 A surface or a line is considered to be which of the following when all of its points are equidistant form a datum plane or axis? a. Circular b. Parallel c. Symmetrical d. Concentric 6 27 Taguchi experimental design is frequently be a type of: a. Full factorial design b. Screening design c. Characterization design d. Partially randomized design 5 28 A scatter diagram was constructed, based on an input variable A placed on the X- Axis and output variable B on the Y- Axis. If all the values of B were approximately the same for each value of A, what would you conclude? a. There is some correlation between variables A and B. b. There is a possible positive correlation between variables A and B. c. There is a possible negative correlation between variables A and B. d. There is no correlation between variables A and B. 6 29 What kind of plot takes the data points of 12, 13, 18, 18, 22, 22, 27, 29, 31, and 35 to show: 1: 2388 2: 2279 3: 15 a. Histogram b. Stem-and-leaf c. Weibull

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