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0 7 Language Preview) :.:l;-~ :,;~;; _;.;;,,.i. ~/ 0 Read the tips on business etiquette. Then read the situations below. Decide if the behavior in each situation is appropriate or inappropriate. TIPS ON BUSINESS ETlllUETTE ~ Always introduce the most important person first. ~ Use your business card as a way to stay in touch with people you meet. Exchanging and saving business cards can help you "network" later. ~ Being on time is absolutely necessary for business appointments. The rule is to arrive ten to fifteen minutes early. However, for social events, such as business parties, it is considered impolite to arrive early. ~ In major cities, business clothing is usually formal. Blue, black, or gray suits are conservative and always appropriate. In warm climates, neat and comfortable khakis, jeans, or slacks, sometimes with a jacket, are OK. However, the first time you visit a company, it is always best to start with a conservative look. • Business conversations often take place during meals. The meals are a time to relax, get to know the other person socially, and then talk a little business. Depending on the person's schedule, these meetings can be at breakfast, lunch, or dinner. • Eye contact is very important. Always look at everyone in your conversation group. Move your eyes from one person to another. It makes people feel important and holds their attention. SouRCE: w w w.c;yborlink.com 1. While you're meeting with a client, the CEO of your company comes into your office. You introduce the CEO to your client 0 appropriate first. 2. You are meeting with a group of four people. While speaking, you're looking only at the highest level manager in the group. 0 appropriate 3. You have an interview at a new company on Friday. You know the company allows employees to dress casually on Fridays, so you decide to wear casual clothing. 0 appropriate 4. You don't have time during the regular business hours to meet with a client. You decide to meet over dinner. 5. You're invited to a business party and the invitation says the party is from 7:00 to 9:00 P.M. You arrive at 6:45. 0 appropriate 0 appropriate 0 inappropriate 0 inappropriate 0 inappropriate 0 inappropriate 0 inappropriate W1