Content text LPM ORALS COMPILED 2025.pdf
BRIEF TOPIC + PAST 2022 TO 2024 ORALS QUESTIONS AND ANSWERS PER TOPIC CLASS SCHEME Contents ........................................................................................................................................3 ...............................................................................................................................11 ..................................................14 ...............................................................................................................................22 ..............................................................................................................................................24 ...............................................................................................................................28 .......................................................................................................................29 ...............................................................................................................................32 ..............................................................................................................34 ...............................................................................................................................38 ..................................................................................................................................38 ...............................................................................................................................41 ...................................................................42 ..............................................................................................................................46 ...............................................................................................................49 ..............................................................................................................................54 ..................................................................................................55 ...............................................................................................................................59 ...........................................................................................60 ...............................................................................................................................64 ..............................................................................................68 ...............................................................................................................................70 ............................................................................................................72 ...............................................................................................................................76 .....................................................................................78 ...............................................................................................................................80 ......................................................................81 ...............................................................................................................................85
BRIEF TOPIC + PAST 2022 TO 2024 ORALS QUESTIONS AND ANSWERS PER TOPIC CLASS SCHEME 1. THE OFFICE The office is a place where all administrative and clerical work happens. This includes tasks like receiving and storing information, sorting mail, typing documents, and managing communication. It’s like the brain of an organisation where thinking and planning happen every day. For example, if Jane runs a legal aid centre, her office would be the place where client files are organised, court dates are recorded, and letters to advocates are typed. 2. OFFICE ADMINISTRATION AND MANAGEMENT (a) Administration means planning and coordinating all activities to help the organisation achieve its goals. (b) Office administration focuses specifically on office activities like setting rules, guiding staff, and ensuring smooth operations. (c) Office management is about supervising and directing the work in the office to make sure everything is done efficiently and on time. For example, if Peter supervises all secretaries and ensures documents are filed properly and emails are replied to, he is doing office management. 3. FUNCTIONS OF THE OFFICE (a) Directs and coordinates staff (b) Helps implement company policies (c) Maintains important records (d) Ensures office runs efficiently (e) Acts as a communication hub for internal and external messages For instance, when Rose’s firm sends case updates to clients and reminders to the legal team, that is the office acting as a communication centre.