Title Procedure - IT Induction.pdf ✅

Subject: Procedure - IT Induction No: A.2.2.1 Effective: April 2021 Supersedes: Total Page(s): 3 Issued by: Corporate IT Reviewed by: Corporate IT Approved by: Corporate IT Distributed: Hotel Leaders Responsible Party ARCHIPELAGO Corporate Technology and Integration and Human Resources Team Scope and Audience Human Resources and IT Leaders on ARCHIPELAGO Managed Hotels 1. General Overview This document consists of procedure for the induction process 2. Purpose To provide basic knowledge or information to the new IT in order to prepare them for hotel operation. 3. Definition 3.1. Policy A course or principle of action adopted or proposed by a government, party, business, or individual. 3.2. Procedure An established or official way of doing something. Page 1 of 3
3.3. Induction Is the process of introducing a new employee to the company culture and processes with the aim of bringing them up to speed as quickly as possible as well as making them feel socially comfortable and aware of their professional responsibilities. 4. Scope & Limitations This procedure for now only applied to policy and procedure related to the Technology and Integration Department in ARCHIPELAGO. 5. Procedure 5.1. Once the Corporate IT received a notification from hotel that new IT person is onboard, ARCHIPELAGO Corporate IT will send an induction invitation email to IT Staff and Hotel Management. 5.2. Email invitation template could be found in this document 5.3. The induction process is divided into 2 parts: ● Self-induction with Google Classroom ● Online Induction with ARCHIPELAGO Corporate IT 5.4. In the induction process, IT Staff will be introduced about ● IT Workflow ● Rules, Policy, Guidelines ● Reporting ● All platforms used in ARCHIPELAGO 5.5. After the series of induction processes are declared complete, Corporate IT will be given all credential access to the IT Person and invite them to the ARCHIPELAGO IT Group Chat 6. Related Document ● Policy - IT Onboarding - Link ● Google Classroom IT Induction - Link Page 2 of 3
● Template - Invitation Email Induction - Link 7. Related Information ● Policy definition. ● Procedure definition. History ● Created, March 20, 2022. Corporate IT ● Updated, Feb 9, 2023 . Corporate IT ○ Replace Archipelago International with ARCHIPELAGO on the entire document ○ Replace section 5.1 ‘The hotel unit must be announced to ARCHIPELAGO Corporate IT and Corporate HR Department that the IT Staff has joined’ with ‘The hotel unit should announce to ARCHIPELAGO Corporate IT and Corporate HR Department mentioning the IT Staff has been onboard’. ○ Remove section 5.3 ‘ARCHIPELAGO Corporate IT must send an invitation email no later than 1 day after receiving an announcement email from the hotel unit’ ○ Replace section 5.3 ‘Email templates will be explained in a separate document’ with ‘Email invitation template could be found in this document’ ● Updated, Oct 11, 2023. Corporate IT ○ Email invitation template update ○ Remove section 5.1 “The hotel unit should announce to ARCHIPELAGO Corporate IT and Corporate HR Department mentioning the IT Staff has been onboard.” Page 3 of 3