Content text ENGLISH - AVISO DE PRIVACIDADE DA SIGNOVE - 2023.pdf
PRIVACY NOTICE SIGNOVE TECNOLOGIA S.A. This Privacy Notice is effective as of January 1, 2021. At SIGNOVE, we recognize the importance of protecting your personal information and are committed to handling it responsibly and in compliance with applicable data protection laws in all countries in which SIGNOVE operates. This Privacy Notice describes SIGNOVE's general privacy practices that apply to personal information collected, used and shared by SIGNOVE about SIGNOVE's customers, business partners, suppliers and other companies with which SIGNOVE has or contemplates a business relationship, as well as individuals working for them. This Privacy Notice does not apply to the extent that SIGNOVE processes personal information on behalf of customers for their benefit and under their control (such as a "processor"), such as Cloud Services or applications ("apps"). It may apply to the collection of information relating to authorized users of such services to the extent that SIGNOVE processes such information in its own interests (as "controller"). This Privacy Notice is supplemented by the SIGNOVE Online Privacy Policy Statement, which provides more information about the online context, including SIGNOVE's HR recruitment. We may provide additional or more specific information about the collection or use of personal information on websites or about the collection or use of information in connection with a specific product or service. Why and how does SIGNOVE collect and use your personal information? SIGNOVE may collect your personal information as an individual for various purposes, such as the following: ● Accessing and using websites or other online services (including "applications") When entering one of SIGNOVE's websites or using an online service (in which references to online services include mobile or desktop applications or "apps"), SIGNOVE will record the information necessary to provide access, for the operation of the website and for SIGNOVE to comply with legal and security requirements related to the operation of the website of SIGNOVE, such as passwords, IP address and browser settings. SIGNOVE also collects information about your activities during your visit to personalize your website experience, such as recording your preferences and settings, and collecting statistics to help SIGNOVE improve and further develop SIGNOVE's websites, products and services. ● Responding to an Information, Order, or Support Request © Signove Tecnologia S.A. - Pag.1
PRIVACY NOTICE SIGNOVE TECNOLOGIA S.A. When contacting SIGNOVE (online or offline) with a request for information, to request a product or service, to provide support or to participate in a forum or other social computing tool, SIGNOVE collects the information necessary to fulfill your request, to grant access to the product or service, to provide support and to be able to contact you. For example, SIGNOVE collects your name and contact information, details about your order and your contract with SIGNOVE, the fulfillment, delivery and invoicing of your order, and SIGNOVE may include customer satisfaction survey information . SIGNOVE maintains such information for administrative purposes, defending SIGNOVE's rights, and in connection with SIGNOVE's relationship with you. By providing your name and contact information to register by submitting such a request, the registration may serve to identify you when visiting our websites. To order most services and products, we ask you to register a SIGNOVE-Id. Registration may also allow you to customize and control your privacy settings. ● Your use of SIGNOVE Cloud services We collect information about your use of the SIGNOVE Cloud services to enable the operation of product features, improve your user experience, customize our interactions with you, inform our customers about the general use of the services and provide support, and improve and develop our products and services. For details on the technologies employed by SIGNOVE, the personal information collected by SIGNOVE, and how to control or block tracking or deletion of cookies, see SIGNOVE Online Privacy Policy Statement. ● Contacting employees of SIGNOVE customers, potential customers, partners and suppliers In our dealings with customers or potential customers, partners and suppliers, they also provide us with business contact information (such as name, business contact details, position or title of their employees, contractors, consultants and authorized users) for contract management purposes , customer service, delivery of products and services, provision of support, billing, and service or relationship management. ● visitor information We record individuals who visit our websites and physical locations (name, identification and business contact information) and use camera surveillance for reasons of safety and security of people and property, as well as for regulatory purposes. © Signove Tecnologia S.A. - Pag.2
PRIVACY NOTICE SIGNOVE TECNOLOGIA S.A. ● Marketing Most of the information that SIGNOVE collects about you comes from SIGNOVE's direct interactions with you. When registering for an event, SIGNOVE may collect information (online or offline) in relation to the organization of the event and, during an event, such as participation in sessions and survey results. SIGNOVE combines the personal information collected to develop aggregated analytics and business intelligence for conducting SIGNOVE's business and marketing purposes. It is possible to choose to receive information by e-mail, telephone or mail about SIGNOVE's products and services. When visiting SIGNOVE websites or using SIGNOVE services, SIGNOVE may provide you with personalized information. The Customer can always opt out of receiving personalized communication from SIGNOVE requesting the deletion of your registration here. For subscriptions, please follow the unsubscribe instructions provided at the bottom of each email. More information can be found at SIGNOVE Online Privacy Policy Statement. When we refer to the use of your personal information in connection with a request, order, transaction or contract (or in preparing to do so) or to provide requested services (such as through a website), we make such reference because it is necessary to the performance of a contract with you. When we refer to the use of your personal information in connection with the marketing, improvement or development of our products or services, for security reasons or regulatory requirements in addition to your contract or request, we make such reference based on our legitimate interests, in legitimate interests of third parties or with your consent. When SIGNOVE collects and uses your personal information subject to EU Privacy Legislation, there may be consequences for your rights. Sharing of Personal Information As a worldwide company offering a wide variety of products and services, with international business processes, management structures and technical systems, SIGNOVE has implemented worldwide policies, along with standards and procedures, for the consistent protection of personal information. As a worldwide company, we may share information about you with our subsidiaries around the world and transfer it to other countries where we do business in accordance with this Privacy Notice. Among the subsidiaries controlled by SIGNOVE, we only grant access to personal information on a need-to-know basis for the purposes for which such access will be granted. In some cases, SIGNOVE uses suppliers located in different countries to collect, use, analyze and otherwise process personal information on SIGNOVE's behalf. © Signove Tecnologia S.A. - Pag.3