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16 PART 7 Directions: In this part you will read a selection of texts, such as magazine and newspaper articles, letters, and advertisements. Each text is followed by several questions. Select the best answer for each question and mark the letters (A), (B), (C), or (D) on your answer sheet. Questions 151-152 refer to the following text-message chain. Leyla Aliyev [7:45 P.M.] Bruce, I just checked the Tech Time news site, and there was a surprise announcement from Alphatronix. It has unveiled a new virtual reality game console today. Bruce Pitney [7:46 P.M.] Oh, no. Do you think this will affect the release of our VR7 game console? Leyla Aliyev [7:47 P.M.] It could. We’ll definitely need to redo our marketing schedule. Did you send it to our team leader yet? Bruce Pitney [7:49 P.M.] Yes, I e-mailed Mr. Mitchell right before I left the office at 7 P.M. Should I send him another message telling him to ignore the schedule for now? Leyla Aliyev [7:51 P.M.] That would be a good idea. With this Alphatronix news, we’ll have to accelerate our timeline. Given the urgency of the matter, would you mind working overtime tomorrow? Bruce Pitney [7:52 P.M.] No problem. 151. Why are Ms. Aliyev and Mr. Pitney concerned about Alphatronix? (A) It has registered some new patents. (B) It has improved its manufacturing process. (C) It has gained a large market share. (D) Its new product will affect their plans. 152. At 7:51 P.M., what does Ms. Aliyev mean when she writes, “That would be a good idea”? (A) A device needs to be tested. (B) A team should continue its work. (C) A manager should be notified. (D) A venture should be put on hold.
17 QuesƟons 155-157 refer to the following form. New Genz School Expense Report Employee Name: Hexa Berlin Department: AdministraƟon Purpose of Expense: Trip to visit school clients in Nota City Today’s Date: August 2 Date of Expense DescripƟon Expense Category Total July 20-22 Jollin Car rental, compact car, $50/day Travel $150.00 Notanic Hotel, double room, $80/night AccommodaƟon $240.00 Nowal Cook, 2 people, $100/people/day Business meal $600.00 Total $990.00 General Guidelines: • All purchases must be made within the past 30 days. • Employees must aƩach original receipts for all business-related expenses, or they won’t be reimbursed. • Full reimbursement is available for single hotel rooms and compact car rentals. Luxury cars should only be rented if no compact cars are available, and reimbursement may be parƟal depending on the circumstances. Personal insurance for trips is not reimbursed. 155. Why did Ms. Berlin fill out the form? (A) To apply for a job (B) To pay for a bill (C) To ask for a reimbursement (D) To prepare for a trip 156. What can be inferred about Ms. Berlin? (A) She may not be fully paid for the accommodaƟon. (B) She failed to aƩach original receipts. (C) She did not meet the deadline to send a form. (D) She visited Nota City alone for personal reasons. 157. What is true about New Genz School? (A) It pays personal insurance for trips. (B) It refunds fully for fees under $1,000. (C) It requires payment records for refunds. (D) It recently changed its policy.
18 QuesƟons 164-167 refer to the following e-mail. To: Scarlet Brown From: Customer Care Subject: Billing Statement AƩachment: August Bill Date: September 1 Dear Ms. Brown, Please find aƩached your monthly water bill for August. Kindly check the amounts for accuracy and ensure your payment is made by September 7. You can do so by bank transfer or credit card at www.vilenwater.com/payments. Conveniently, you can also set up automaƟc payments on our Web site to save Ɵme! If you have any quesƟons regarding your bill or our services, contact one of our customer care agents at 666-888. Provide the account number printed on your bill and one of our representaƟves will assist you. If you are experiencing water loss, you can check on the status of our services by going to www.vilenwater.com/outages. The site will provide informaƟon on the current service status and an esƟmated Ɵme for service recovery. AddiƟonally, you can download the Vilen Water applicaƟon on your mobile phone! Find out about Water outages, check your account balance, and even pay your bills. You will receive noƟficaƟons when a new bill is available. Thank you for your conƟnued business. Sincerely, Vilen Water, Customer Care 164. What is the main purpose of the e- mail? (A) To announce changes in payment methods (B) To provide informaƟon about water loss (C) To remind a customer of their monthly water bill (D) To adverƟse a new mobile applicaƟon 165. What can clients do on the Vilen Water Web site? (A) Schedule regular water quality tesƟng (B) Purchase water filtraƟon system (C) Check current water use staƟsƟcs (D) Set up automaƟc bill payments 166. According to the e-mail, what is included on billing statements? (A) InformaƟon about water conservaƟon Ɵps (B) Account number for customer reference (C) Current water quality report (D) Details about recent promoƟons 167. What is NOT stated as a method for checking the water service? (A) Sending an e-mail to customer support (B) VisiƟng Web site (C) Downloading mobile applicaƟon (D) Calling customer care
19 QuesƟons 168-171 refer to the following text-message chain. Allan Nash [8:30 A.M.] Last week we talked about improving the Ɵme management skills for all of our staff at Top SoluƟon. I've found a company called Master Time that specializes in this type of corporate training. Peter Wells [8:32 A.M.] Great. The results from our monthly employee survey show that 20% of our employees are stressed due to difficulty in organizing and planning their work. I think we need to solve this problem immediately to make sure that our staff don’t go to other companies. Naƫla Ken [8:32 A.M.] What types of services does Master Time offer? Allan Nash [8:35 A.M.] Their experts will come to our company to share methods and Ɵps to help manage Ɵme and workload effecƟvely. Peter Wells [8:36 A.M.] Will that be sufficient? We already hold many workshops, but this issue sƟll exists. Allan Nash [8:37 A.M.] They will also provide sample planning models and tools to support employees professionally. This approach will make a big difference. Naƫla Ken [8:40 A.M.] I agree. However, I’m worried about scheduling. We have several project deadlines in April, and many of our employees plan their summer vacaƟon in June. Allan Nash [8:42 A.M.] I already checked that. The Master Time representaƟve said that the workshops could be done in May. Peter Wells [8:43 A.M.] Then it seems the only remaining concern is whether this program would fit within our budget. Allan Nash [8:44 A.M.] Master Time is sending me a quote in three days. I'll e-mail a copy to both of you so that we can discuss it further in our meeƟng next Thursday. 168. What can be inferred about Top SoluƟon? (A) It lacks effecƟve internal training programs. (B) It conducts periodic surveys for all staff. (C) It lost workers to other companies last year. (D) It is facing financial difficulƟes. 169. At 8:36 A.M., what does Mr. Wells mean when he writes, “Will that be sufficient”? (A) He expects a longer training course. (B) A training course is unnecessary. (C) An instrucƟonal method is ineffecƟve. (D) He doubts about a service’s result. 170. What does Mr. Nash say he has already done? (A) Checked the company’s budget (B) Informed all staff about the course (C) Requested schedule informaƟon (D) Planned a vacaƟon for the company 171. What will most likely happen next week? (A) An opening ceremony (B) A project discussion (C) A company trip (D) A team meeƟng