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Content text Reinventing the Airport Experience - Evolving Consumer Behaviour and Expectations_Varun Kapur.pdf

Reinventing the Airport Experience for Evolving Consumer Needs
A Glimpse at TFS 150 Million customers served each year Cities and growing 25+ 10,000 Highly Skilled & Trained Service Staff A joint venture of & 36 Operational Countries 60 Years of Experience 550 F&B Brands AIRPORT 32 LOUNGES F&B 400+ QSR
Exciting Consumers With Curation
Eco-friendly and travel friendly packaging E-scooters to travel across the airport Delivered quick, within 15 minutes of placing order Ease of ordering from kiosks across the airport For the traveller on- the-go Bringing convenience and efficiency to travelers with a diverse menu of meals, beverages, and quick-service options, ensuring seamless dining delivered directly to boarding gates within 15 minutes.

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