Content text Google UX Design Certificate - Usability Study - Tee's Shirts
Usability Study - Tee's Shirts Google UX Design Certificate Participants ● Participants are all individuals with online shopping tendencies who like to browse or buy clothes online at least one time per month. ● Two males, two females, and one nonbinary individual, between the ages of 18 and 40. One participant is a person with a visual impairment. ● The study is accessible for use with a screen reader and a switch device. Script Before the usability study The following introduction appears on the screen: ● Introduction: “Hello, thank you very much for taking the time to participate in this study and share your opinions. We’ll start with a few questions, and then you’ll receive some task prompts to complete while using the app. These tasks will appear on your screen, so you can go through each one at your own pace. Your feedback and comments are really valuable for our team, and we’ll use your recommendations to make future improvements to the app to provide users like you a better experience. Please feel free to share your thoughts honestly, and keep in mind that there are no right or wrong answers.” Let’s get started! ● Warm-up: ○ Please tell us a little about yourself. ○ How many times per month do you shop for clothes online? ○ How do you decide where to buy your clothes? ○ How often do you use websites to buy clothes rather than going into stores? During the usability study A list of prompts appears on the device screen ● Prompt 1: Starting on the homepage, find a shirt to purchase and click it. ○ Prompt 1 follow-up: How easy or difficult was this task to complete? Is there anything you would change about the process of finding a shirt? ● Prompt 2: Select a color and size for the shirt. ○ Prompt 2 follow-up: How do you feel about the customization options and information available to you?
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