Phan Thanh Tien Binh Thanh District, Ho Chi Minh city, Vietnam (+84) 868 430 537 | https://www.linkedin.com/in/phanthanhtien/ |
[email protected] CAREER OBJECTIVE With experience in sales and partnership management, I am a results-driven, customer-focused, and data-oriented professional. My goal is to join the e-commerce industry as a Business Development Intern, leveraging my skills in business development and data analysis to drive seller growth and marketplace expansion. EDUCATION Foreign Trade University Ho Chi Minh City, Viet Nam Bachelor of International Business Economics - High quality program August 2022 – December 2025 ● GPA: 3.56 / 4.0, MOS: 958. ● Honors: Excellent Vice monitor. WORK & EXPERIENCE Mercedes-Benz Vietnam Ho Chi Minh City, Vietnam Business and Network Development Intern June 2024 – December 2024 ● Used Power BI, Power Query and Python to analyze and visualize KPI data for Monthly Dealer Scorecard Reports, supporting the finalization of business performance reports for 16 dealers across Vietnam. ● Created and presented a comprehensive Business Performance Proposal, including a detailed 1-year Dealer Margin Report plan, which received positive feedback from senior management and provided actionable insights for improving dealer profitability. ● Led the implementation of Customer Service programs and Dealer Standards for 16 dealers, increasing the CSI Index from 4.5 to 4.9. out of 5, which enhanced customer satisfaction and strengthened dealer relationships. ● Generated and standardized reports on business performance, customer experience, and competitor analysis, which provided key insights for strategic business planning. ● Managed a 5-day Incentive Trip for 40 C-level executives to Europe, overseeing all aspects from planning, vendor negotiations and budgeting to on-site coordination, delivering a perfect experience that met objectives and earned excellent feedback. AIESEC in Vietnam, FHCMC branch Ho Chi Minh City, Vietnam Sales Manager January 2024 – June 2024 ● Led a team of 3 members to establish partnerships with different English Centers, generating 26 contracts worth 200 million VND. ● Maintained partnerships with local entities across multiple countries. ● Planned and developed strategies for the function, aligning functional directions with the Local Chapter’s direction. Achievement: Ranked Top 1 Nationally in terms of department performance (among 3 local chapters). National Assistant of Partnership Development & Account Management January 2024 – June 2024 ● Conducted outreach to at least 20 partners per week via email, phone, and Linkedin. ● Negotiated and closed deals with 2 key partners, generating nearly 200 million VND. ● Maintained relationships with different national business partners, including Unilever, Lazada, etc. Business Development Manager January 2023 – December 2023 ● Led a team of 2 core members to set partnerships for the Youth For Impact Project (100+ participants), generating nearly 120 million VND (accounting for 50% of the department's revenue). ● Developed a 6-month strategic sales plan through analyzing past data and present context to ensure operational goals and membership development. ● Collaborated with 4 departments to enhance the business’s brand awareness and improve partners’ experience. Achievement: Ranked Top 1 in Asia Pacific in terms of department performance (among 15+ local chapters). ADDITIONAL INFORMATION Achievements: ● Led first runner-up team of PNJ Business Development Case - Heading for the Future ● Led top 16 team of Unilever Business Case - Doanh Nhan Tap Su Warmup 2025 ● Led top 10 team of Business Case - Career Fair of Foreign Trade University 2025 ● Led top 15 team of Business Case - Vietnam Navigator Business Case Technical Skills: Power BI, Power Query, Python, Data Analysis, MS Office, Market research, CRM, Strategic planning. Soft skills: Leadership, Communication, Negotiation, Resilience, Growth Mindset, Adaptability, Logical Thinking, Problem Solving. Language: English (IELTS 7.0), Chinese (Basic), Vietnamese (Native)
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