Title PIP - Sales Manager [All Exercises].pdf ✅

Profit In Peace - Sales Manager Skills Assessment - Closer Sales Call Feedback CONTEXT As a Sales Manager at Profit in Peace, one of your key responsibilities is to help the Sales Closer team improve their performance. This involves providing coaching and guidance, identifying areas for improvement, and developing actionable plans to address these areas. This exercise aims to evaluate your ability to listen to a sales call, provide constructive feedback, and create a strategic plan to enhance sales performance. BACKGROUND Profit in Peace offers a comprehensive program that helps individuals start and grow an Amazon business from scratch. This program is priced at $10,000 and includes everything from developing the store and creating product listings to implementing marketing strategies and product launches. The program leverages proprietary software and methodologies to ensure success. The main channel for selling this high-ticket program is through a 5-day intensive challenge, priced at $47, which teaches participants the principles of starting an online business. On the 4th day of the challenge, the company pitches the high-ticket program, and interested participants book an appointment with the closing team to learn more and potentially enroll. In this scenario, one of your closers, Ron Ung, has missed his sales target for three consecutive weeks. So, you decided to listen to one of his closing calls and develop a plan to improve his performance. INSTRUCTIONS 1. Familiarize Yourself with the Program: Visit the Profit in Peace website to understand the details of the Amazon business program and the 5-day challenge. 2. Listen to the Call Recording: Listen to the call recording provided to you. Pay close attention to Ron Ung's approach, tone, and handling of the conversation. 3. Provide Feedback: Create a list of feedback points, identifying both the strengths and areas for improvement in Ron's call. Be specific in your observations. 4. Develop a Plan of Action: Based on your feedback, develop a detailed plan of action to help Ron improve his performance. This plan should include specific strategies and steps Ron can take to enhance his closing skills. 5. Document and Share: Compile your feedback and action plan into a Google Doc. Ensure the document is well-organized and clearly written. Share the Google Doc link, making sure the permissions are set to allow access to anyone with the link.
CONSIDERATIONS ● Focus on Key Improvements: Concentrate on identifying the key areas that will make the most significant difference in Ron's performance, rather than providing an overwhelming number of feedback points. ● Complete Plan: Ensure your action plan is comprehensive, including not just feedback items but also concrete steps and strategies for improvement.
Profit In Peace - Sales Manager Skills Assessment - SDR Sales Call Feedback CONTEXT As a Sales Manager at Profit in Peace, you will also be responsible for the Sales Development Representatives (SDRs) and their performance. So, this role requires you to provide effective coaching and feedback to two groups (Closers and SDRs) with different sales activities and objectives. This exercise will test your ability to provide a feedback plan for the SDRs. BACKGROUND As mentioned in the previous exercise, the main channel for selling the high-ticket program is through a 5-day intensive challenge, priced at $47. Sometimes, individuals click on our social media ads to find out more about how they can create a successful business as an entrepreneur but they end up not signing up with us. The SDR team reaches out to these individuals to encourage them to sign up for the challenge. An even better outcome is if the SDRs can directly get them interested in our high-ticket $10K program, bypassing the 5-day challenge altogether. One of your SDRs, Cathy, has been struggling to convert people into either the challenge or the full blown program for the last month. So, you decided to listen to one of her calls and develop a plan to improve her performance. INSTRUCTIONS 1. Familiarize Yourself with the Program: Visit the Profit in Peace website to understand the details of the Amazon business program and the 5-day challenge. 2. Listen to the Call Recording: Listen to the call recording provided to you. Pay close attention to the SDR's approach, tone, and handling of the conversation. 3. Provide Feedback: Create a list of feedback points, identifying both the strengths and areas for improvement in the call. Be specific in your observations. 4. Develop a Plan of Action: Based on your feedback, develop a detailed plan of action to help Cathy improve her performance. This plan should include specific strategies and steps Cathy can take to enhance her sales skills. 5. Document and Share: Compile your feedback and action plan into a Google Doc. Ensure the document is well-organized and clearly written. Share the Google Doc link, making sure the permissions are set to allow access to anyone with the link.
CONSIDERATIONS ● Focus on Key Improvements: Concentrate on identifying the key areas that will make the most significant difference in Cathy's performance, rather than providing an overwhelming number of feedback points. ● Complete Plan: Ensure your action plan is comprehensive, including not just feedback items but also concrete steps and strategies for improvement.