Title GO.114 - PROCEDURE FOR DEALING WITH GRIEVANCE PETITIONS - ORDER.pdf ✅

ABSTRACT Petitions - Petitions presented to Government Officers - Procedures for dealing with grievance petitions - Instructions - Issued. ------------------------------------------------------------------------------------------------------------------ Personnel and Administrative Reforms (A) Department G.O.Ms.No.114 Dated 2.8.2006 Read: 1. G.O.Ms.No.66, Personnel and Administrative Reforms (A) Department, dated 23.2.1993. 2. G.O.Ms.No.89, Personnel and Administrative Reforms (A) Department, dt. 13.5.1999. 3. From the Govt. of India, Ministry of Personnel, Public Grievances and Pensions, New Delhi, D.O.No.G-13013/1/2006-PG dt. 5.5.2006. ----- ORDER: In the Government Order first read above, instructions regarding acknowledging petitions given to the Government Offices/Officers in person were issued to all Government Officers. In the Government Order second read above, the Government issued instructions regarding the procedure for dealing with petitions. 2. In the Government of India D.O. Letter third read above, it has been suggested that an acknowledgement to the complainant should be sent within three days of the receipt of the grievance and the grievance itself should be redressed within a maximum period of two months of its receipt. 3. Based on the D.O. letter received from Government of India third read above, the Government modify the instructions issued in the Government Orders read above as follows:- 1. An acknowledgement should go immediately and at the most within three days of the receipt of grievance petitions. 2. Grievance itself should be redressed within a maximum period of two months of its receipt.