Title W1D1 - All Stream - Introduction to Banking Distribution Channel Transformation.pdf ✅

This document is confidential and contains proprietary information and intellectual property of Bank Mandiri © 2023. Do not distribute without permission from Human Capital & Compliance Directorate. 1. PAST • How’s Banking Industry Evolve Through The Year? • Bank Mandiri Overview
This document is confidential and contains proprietary information and intellectual property of Bank Mandiri © 2023. Do not distribute without permission from Human Capital & Compliance Directorate. DIGITAL PHYSICAL DISTRIBUTION CHANNEL HIGH HUMAN INTERACTION LOW Mechanization, steam power, weaving loom INDUSTRY 1.0 BANK 1.0 Mass production, assembly line, electrical energy INDUSTRY 2.0 BANK 2.0 Automation, computers and electronic INDUSTRY 3.0 Cyber physical system, internet of things (IoT), networks, machine learning, INDUSTRY 4.0 BANK 3.0 BANK 4.0 1784 1870 1969 2010 1937 - 1980 1980 - 1998 1998 - 2002 2007 - 2020 Negotiable instrument Plastic cards Dial-up, Email, Online Brochure, Database Electronic money, Robotics, Blockchain, Machine Learning, Digital Bank INDUSTRY 5.0 Artificial intelligent 2020 - onward BANK 5.0 WHAT’S NEXT? 2020 - onward Timeline Perubahan Pola Industri & Perbankan