Content text Slide. 5-day CRAM 2024.pdf
Leadership & Navigation Leadership & Navigation is defined as the knowledge, skills, abilities and other characteristics (KSAOs) needed to create a compelling vision and mission for HR that aligns with the strategic direction and culture of the organization, accomplish HR and organizational goals, lead and promote organizational change, navigate the organization, and manage the implementation and execution of HR initiatives
LEADERSHIP & NAVIGATION Main cont. Sub - content Key content Leadership Roles of leader Management def.; Impact of leadership style on emp.; Leadership approach Daniel Goleman (Coercive – Authoritative – Affiliative - Democratic – Pace Setting - Coaching) Universal characteristics of leader? Leadership theories 1.Trait 2.Behavioral: Blake Mouton (Country club; Impoverished; Authoritarian; Middle of the road; Team leader) 3.Situational: • Hersey – Blanchard (Telling – Selling – Participating – Delegating); • Fiedler's Contingency (favorable situation); • Path-Goal(employee’s need – coaching to improve skills); • Transactional vs Transformational; • Leadership Member Exchange; Servant Leadership; Emergent (not appointed – choose based on interactions) Navigation of org. Learning Org. Formal – Informal organizational features; Observations – rewarded behaviors – accepted ideas Finding Allies Bureaucratic black belts; Tugboat pilots; Benevolent bureaucrats; Wind surfers Influencing Powers types Legitimate; Reward; Expert; Referent; Coercive Persuading Reason; Mutual visions/values; Reciprocity; Trading (use expertise, resources to fulfill others’ needs) Building trust Common values; Aligned interests; Benevolence; Capability or competence; Predictability & integrity; Communication. Motivation Definition Definition of motivation; Motivation theories Theory X/ Theory Y; Need theories (Maslow: Physiological – Safety & Security – Belonging & Love – Esteem – Self actualization; Herzberg’s Intrinsic Motivation factors – Extrinsic Hygiene factors; McClelland’s three needs as Achievement – Affiliation - Power; Self Determination as Competence-Relatedness-Autonomy-Purpose) Expectancy theory (Vroom): Effort depends on Expectancy, Instrumentality, Valence Attribution theory (Heider Weiner): interpret pass success or failure=> Motivation Goal-setting theory: Increase motivation when reach goal.
LEADERSHIP & NAVIGATION
ETHICALPRACTICE Ethical Practice is defined as the KSAOs needed to maintain high levels of personal and professional integrity, and to act as an ethical agent who promotes core values, integrity and accountability throughout the organization.